Mid-Market Client Partner

FranklinCovey • Washington, DC • 2h ago

"We enable greatness in people and organizations everywhere. "

FranklinCovey (NYSE: FC) is the workplace of choice for Achievers with Heart . We are one of the largest and most trusted leadership companies in the world, with directly owned and licensee partner offices in over 160 countries and territories. With more than 2,000 global associates, FranklinCovey transforms organizations by partnering with clients to build leaders, teams, and cultures that get breakthrough results through collective action. Our services and products are primarily delivered through our subscription offerings, which are comprised of the FranklinCovey All Access Pass, which is primarily sold through our Enterprise Division, and the Leader in Me membership, which is designed specifically for our Education Division. Enterprise clients include Fortune 100 ,? Fortune 500 , thousands of small and mid-sized businesses, and numerous government entities. FranklinCovey Education has shared our programs, books, and content with thousands of public and private primary, secondary, and post-secondary schools and institutions.

To learn more, visit franklincovey.com.

Title: Mid-Market Client Partner

Payroll Title: Client Partner - Major Market

Division & Department: Enterprise Client Success

Status: Full-Time Exempt

Reports to: Managing Director, Major Accounts

Location: Remote - Anywhere in the contiguous United States

Compensation: Anticipated compensation for this position is an OTE of 120-155k* split 60/40 between base/commission.

Date Posted: {Month and Day} 2026

Job Summary**

As the Major Market Account Manager, you will focus on cultivating, nurturing, and expanding relationships with our existing clients, specifically with organizations that employ between 500 and 5,000 individuals. Your primary goal will be to drive revenue growth by identifying and pursuing opportunities for upselling and cross-selling our products and services, as well as overseeing and closing contract renewals to ensure long-term client satisfaction. The ideal candidate will have a strong understanding of Major Market level client needs and a proven track record of managing complex accounts.

Essential Job Functions

Client Relationship Management: Build and maintain strong, long-lasting relationships with key stakeholders within assigned Major Market accounts to foster trust and loyalty.

Business Growth: Identify and pursue opportunities for expanding the book of business within existing accounts, focusing on upselling and cross-selling initiatives.

Strategic Planning: Collaborate with clients to understand their business objectives and challenges and develop tailored strategies that align our solutions with their needs.

Account Monitoring: Regularly assess account performance, tracking key metrics and customer feedback to ensure satisfaction and drive retention.

Cross-Functional Collaboration: Work closely with internal teams, including sales, marketing, and product development, to ensure alignment on client needs and deliverables.

Reporting and Analysis: Prepare and present detailed reports on account performance, pipeline growth, and industry trends to both internal stakeholders and clients.

Problem Resolution: Address client concerns promptly and effectively, ensuring timely solutions and a high level of client satisfaction.

Basic Qualifications

Bachelor's or advanced degree in Business Administration, Marketing, or a related field.

3+ years of experience in account management, sales, or business development.

Preferred Skills & Experience

3+ years of experience in a Major Market environment.

Proven track record of successfully managing and growing client accounts, with demonstrated ability to meet or exceed revenue targets.

Strong understanding of Major Market client needs and market trends within relevant industries.

Excellent communication, negotiation, and interpersonal skills.

Ability to work independently and collaboratively in a fast-paced environment.

Proficiency in CRM software and Microsoft Office Suite.

Strong analytical and problem-solving skills, with a results-oriented mindset.

Benefits include medical, dental, and vision insurance, HSA, employee stock purchasing program, 401(k), paid time off, holiday pay, and more. Please visit https://franklincoveybenefits.com/ for details.

*Actual offer may be outside of this prediction and will be determined by education, experience, knowledge, skills, and abilities, as well as geographic location, internal equity and alignment with market data.

**Unless otherwise noted, applications will be accepted for a minimum of three (3) days from the initial published date on the FranklinCovey job board, but the posting may close at any time after the specified duration.

Employer Information

For an overview of our Interview Process, please visit https://franklincovey.com/careers/working-at-franklincovey/.

FranklinCovey is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Please visit https://www.franklincovey.com/careers/notices-and-provisions/ for our full Equal Employment Opportunity policies and Nondiscrimination Provision.

Direct Reasonable Accommodation requests to accommodations@franklincovey.com.

For our Privacy Policy, please visit https://www.franklincovey.com/privacy.

LI-Remote

LI-AT1

Similar Jobs

Accounts Payable Manager

Robert Half • Vienna, VA • 37min ago

Finance, Accounting & Banking

Description We are looking for an experienced Accounts Payable Supervisor or Manager to join our team in the DMV. This long-term contract position requires a detail-oriented individual who can support day-to-day operatio...

37min ago

Go to Apply

Accounts Receivable Specialist-Medicare, Customer Service Operations

Cardinal Health • Washington, DC • 45min ago

Finance, Accounting & Banking

Job Summary The Accounts Receivable Specialist - Medicare is responsible for the timely follow-up and resolution of insurance claims. This role ensures accurate and efficient collection of outstanding balances from insur...

45min ago

Go to Apply

Activities Assistant

Sunrise Senior Living • Arlington, VA • 47min ago

When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their fa...

47min ago

Go to Apply

CDL A Local Delivery Truck Driver

Sysco • Laurel, MD • 1h ago

Trucking & Construction

Job Profile Summary All drivers run daily routes with frequent stops and are required to load packages onto hand trucks and unload product at each stop on the assigned route in the order they are designated by the Transp...

1h ago

Go to Apply

Marketing Specialist

U.S. Mint • Washington, DC • 2h ago

Sales & Marketing

Summary This position is located at US Mint,Office of the Director - Key Accounts Branch. As a Marketing Specialist, you will plan and manage the delivery of major, high-priority products and services which are central t...

2h ago

Go to Apply

Director, Ecommerce Marketing (Boutiques)

Marriott • Bethesda, MD • 2h ago

Retail & Hospitality

Additional Information Job Number 26033471 Job Category Sales & Marketing Location Marriott International HQ, 7750 Wisconsin Ave, Bethesda, Maryland, United States, 20814 VIEW ON MAP ( https://www.google.com/maps?q=M...

2h ago

Go to Apply

Facilities Operation Manager

Leidos • Springfield, VA • 3h ago

Management & Administrative

Description Job Description We are seeking an experienced and highly motivated Facilities Operations Manager to lead the daily operations, maintenance, and performance of our facilities. This role is responsible for ensu...

3h ago

Go to Apply

Data Scientist II - FCRM -Screening Capabilities

TD Bank • Vienna, VA • 3h ago

IT & Engineering

Work Location: New York, New York, United States of America Hours: 40 Pay Details: $76,290.00 - $125,260.00 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportu...

3h ago

Go to Apply

Data Scientist (Remote)

ICF • Reston, VA • 3h ago

IT & Engineering

Description ICF is a rapidly growing, entrepreneurial, multi-faceted consulting company, seeking a Data Scientist to support our work across NIH. We look for someone who loves to learn and is passionate about their work....

3h ago

Go to Apply

Vendor Operations Management Consultant

Elevance Health • Severn, MD • 3h ago

Management & Administrative

Vendor Operations Management Consultant Location: The selected candidate must reside within 50 miles of one of Elevance Health PulsePoint location. Hybrid 1 : This role requires associates to be in-office 1 - 2 days per...

3h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.