ADA Officer
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ADA Officer
Salary
$58,613.00 - $102,574.00 Annually
Location
Wake County, NC
Job Type
Permanent Full-Time
Job Number
25-10881
Department
Dept of Transportation
Division
Secretary
Opening Date
09/22/2025
Closing Date
10/3/2025 11:59 PM Eastern
Job Class Title
Program Analyst I
Position Number
60027547
Salary Grade
NC17
Description
Benefits
Questions
Description of Work
This position with NCDOT offers full State Benefits, competitive salaries and many career development opportunities.
HIRING RANGE: $58,613 - $83,817 Salary Grade: NC17
The ADA Officer is a key position in the coordination of the Department's ADA program. The ADA Officer's position is comprehensive, coordinative, consultative, analytical, investigative and advisory work designed to effectively monitor and administer compliance with ADA and Section 504 of the Rehabilitation Act. This position is responsible for updating, maintaining, implementing, and administering, the Department's ADA Transition Plan and associated requirements. This position is involved with and processes complaints and requests, resolves issues, and responds to questions concerning ADA discrimination and reasonable accommodations. The position will track ADA program activity; ensure the continuity of ADA training and printed materials, website, policies, procedures and other public and private forms of communication. The position will attend professional level meetings and advise on decisions and determinations on ADA / civil rights matters. The ADA Officer engages in sharing information pertaining to ADA awareness within the Departments. The ADA Officer will compile required federal, state and miscellaneous reporting for the ADA program.
Knowledge, Skills and Abilities / Competencies
Management prefers applicants with the following:
Working knowledge of the Americans with Disabilities Act (ADA) as amended and related programs, laws and regulations
Experience working with people with disabilities.
Documented experience with the ADA reasonable accommodation process, related guidelines, and resources, as well as determination methodology.
Documented experience with complaint investigation processes and investigative report writing.
Demonstrated ability to compare complex information to state and federal guidelines to determine whether accessibility deficiencies exist.
Additional Expectations:
Ability to plan, prepare and provide effective guidance and training to customers.
Ability to develop effective working relationships with internal and external stakeholders (e.g., federal, state, and local officials, teammates, contractors, and members of the public).
Ability to maintain a professional demeanor in high stress or unprecedented situations.
Ability to communicate effectively through listening, writing, and speaking.
Knowledge of the principles and practices associated with project/program planning and development.
Bilingual candidates are encouraged to apply.
Minimum Education and Experience Requirements
Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail.
Bachelor's degree from an appropriately accredited institution and three (3) years progressively responsible experience related to the area of assignment, or an equivalent combination of training and experience.
Supplemental and Contact Information
Willa Strickland 984-236-1216
It is important that your application includes all of your relevant education and work experience and that you answer all questions associated with the application.
NCDOT will not accept "See Attached" or Resume's in lieu of education and work experience completed on the application. If multiple applications are submitted to an individual position, only the most recent application received prior to the posting close date will be accepted.
NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment @types.
For permanent and time-limited appointments:
Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.
01
I understand in order to be qualified for this position, the description of my work experience must clearly reflect the required education and experience as well as the posted knowledge, skills and abilities for this position. I have included all of this information within my application. (If you haven't completed the application requirements, please return to your application to finish it before submitting your application.)
Yes
No
02
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Are you legally authorized to work in the United States?
Yes
No
03
All recommended salaries are based on each applicant's qualifying education and related experience in combination with the position's budgeted salary. The maximum hiring range for this position is $83,817. Will you accept this position at a salary of at least $58,613 but no more than $83,817.
Yes
No
04
Which of the following best describes your level of working knowledge of the Americans with Disabilities Act (ADA) as amended and related programs, laws and regulations?
None
Basic
Intermediate
Thorough
05
Explain how you have working knowledge of the Americans with Disabilities Act (ADA) as amended and related programs, laws and regulations.
06
Which of the following best describes your level of experience working with people with disabilities?
None
Less than 1 Year
1-2 Years
2-3 Years
3 or More Years
07
Explain how you have experience working with people with disabilities.
08
Which of the following best describes your level of experience with the ADA reasonable accommodation process, related guidelines, and resources, as well as determination methodology?
None
Less than 1 Year
1-2 Years
2-3 Years
3 or More Years
09
Explain how you have experience with the ADA reasonable accommodation process, related guidelines, and resources, as well as determination methodology.
10
Which of the following best describes your level of experience with complaint investigation processes and investigative report writing?
None
Less than 1 Year
1-2 Years
2-3 Years
3 or More Years
11
Explain how you have demonstrated experience with complaint investigation processes and investigative report writing.
12
Which of the following best describes the level of ability you have demonstrated comparing complex information to state and federal guidelines to determine whether accessibility deficiencies exist?
None
Basic
Intermediate
Thorough
13
Explain how you have demonstrated you have the ability to compare complex information to state and federal guidelines to determine whether accessibility deficiencies exist.
Required Question
Employer
State of North Carolina
Website
http://www.ncdot.gov/
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