Montclair, New Jersey, United States of America
Full time
R1568582
At Purplemoon, an IQVIA business, the Account Director is more than a project facilitator. As a senior day-to-day leader, they build trusted client relationships, lead integrated agency teams, and ensure work progresses strategically, efficiently, and with a high standard of quality. They develop a deep understanding of clients' businesses, anticipate needs and challenges, bring a clear point of view, and create the clarity, momentum, and confidence needed to keep clients and internal teams moving forward. Successful Account Directors are trusted advisors and leaders who stay closely connected to account activity without being involved in every detail, proactively bring solutions, know when to make decisions versus escalate, and ensure clients feel their business is understood and well managed while providing teams with the direction, @context, and support needed to deliver exceptional work.
Responsibilities:
Client Leadership
Serve as a trusted day-to-day partner to clients, building strong relationships across brand and cross-functional teams
Develop a deep understanding of the client's business, brand strategy, competitive environment, customers, and business objectives
Lead client meetings and communications with confidence, ensuring conversations are focused, productive, and action-oriented
Anticipate client needs, identify potential issues early, and proactively recommend solutions
Provide thoughtful counsel and an agency point of view rather than simply executing client requests
Build relationships beyond immediate day-to-day contacts and help strengthen the overall agency-client partnership
Account & Strategic Leadership
Maintain a clear understanding of the strategic objectives behind agency assignments and ensure work remains connected to those objectives
Partner closely with Strategy, Creative, Medical, Project Management, Digital and other disciplines to develop integrated solutions
Translate client needs into clear, actionable direction for internal teams
Evaluate work before it reaches the client to ensure it addresses the brief, reflects client expectations, and meets Purplemoon standards
Identify opportunities to strengthen the work, expand existing assignments, or bring forward new ideas that can help the client's business
Team Leadership
Provide clear direction and leadership to the account team while creating opportunities for more junior team members to grow
Establish clear roles, expectations, priorities, and next steps across assignments
Ensure internal teams have the @context and information they need to do their best work
Create strong partnerships across disciplines and help resolve issues quickly when teams become misaligned
Coach and develop junior account team members, providing regular feedback and increasing their level of ownership over time
Foster a collaborative, accountable, solutions-oriented team environment
Operational & Financial Management
Maintain command of account scope, budgets, timelines, staffing needs, and deliverables
Partner with Project Management to ensure work is appropriately planned, resourced, and delivered on time
Identify scope changes and financial risks early and address them proactively
Participate in the development of scopes of work, estimates, forecasts, and staffing plans
Understand account financials and help ensure work is delivered profitably and within agreed-upon scope
Maintain visibility across multiple concurrent workstreams and establish priorities when demands compete
Growth & Agency Contribution
Look beyond individual assignments to identify opportunities to deepen Purplemoon's relationship with clients
Participate in annual planning, organic growth initiatives, new-business opportunities, and pitches as appropriate
Contribute ideas and perspectives that improve how Purplemoon works and serves its clients
Help build a culture of accountability, collaboration, curiosity, and high standards
Qualifications:
7+ years of healthcare/pharmaceutical advertising or communications experience, with significant experience in account management
Strong understanding of pharmaceutical marketing and the healthcare communications environment
Demonstrated ability to manage complex accounts, multiple workstreams, and cross-functional agency teams
Strong client relationship and presentation skills
Ability to think strategically while maintaining command of executional details
Experience managing scopes, budgets, timelines, and account financials
Strong judgment, problem-solving skills, and ability to operate independently
Experience coaching and developing junior team members
Comfortable working in a fast-moving, entrepreneurial agency environment where individuals are expected to take ownership and help solve problems beyond the boundaries of their job description
Please Note: You must reside within the country where this role is posted to be eligible for this remote job opportunity.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
The potential base pay range for this role, when annualized, is $ 86.000,00 - $ 239.500,00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
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