It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
The Group Vice President, Enterprise Verticals Sales US, will be a pivotal leader responsible for driving the overall strategy, execution, and growth of ServiceNow's Manufacturing, Transportation and Energy business across the United States. This executive will lead a team dedicated to serving these verticals within the US, ensuring that ServiceNow's platform helps these critical industries deliver better services, optimize operations, and achieve their mission objectives. The GVP will be accountable for exceeding revenue targets, expanding market share, building strong customer relationships at the executive level, and fostering a high-performance sales culture specific to these industries.
Responsibilities:
Strategic Leadership: Develop and execute a comprehensive Manufacturing, Transportation and Energy sector sales strategy aligned with ServiceNow's overall corporate objectives. Identify new market opportunities, emerging trends, and competitive landscapes within these sectors.
Revenue Growth & Performance: Drive aggressive year-over-year revenue growth for these industries. Achieve and exceed quarterly and annual sales quotas and KPIs. Manage a robust pipeline, forecast accurately, and implement effective sales methodologies.
Team Leadership & Development: Recruit, hire, mentor, and develop a world-class sales organization. Foster a culture of accountability, collaboration, continuous learning, and customer obsession.
Customer & Stakeholder Relationships: Build and maintain strong, executive-level relationships with key customers, partners, and industry influencers across the US. Act as a trusted advisor, understanding their complex challenges and positioning ServiceNow's value proposition effectively.
Go-to-Market Execution: Collaborate closely with product management, marketing, professional services, and other internal teams to ensure a cohesive go-to-market strategy for the these industries. Provide market feedback to inform product development and solution innovation.
Operational Excellence: Implement best practices for sales operations, including territory planning, quota setting, sales process optimization, and CRM utilization. Ensure data-driven decision-making across the sales organization.
Compliance & Governance: Ensure all sales activities adhere to strict ethical standards and company policies, specifically within the US.
Partnership Ecosystem: Work strategically with the regional partner ecosystem to leverage their capabilities and expand ServiceNow's reach within the Manufacturing, Transportation and Energy industries.
Qualifications:
15+ years of progressive leadership experience in enterprise software sales
10+ years specifically leading large-scale Industries sales organizations (Manufacturing, Transportation, Energy) within the US.
Proven track record of consistently exceeding multi-hundred-million-dollar sales quotas and driving significant revenue growth in complex environments.
Demonstrated ability to build, scale, and lead high-performing, geographically dispersed sales teams within the US.
Exceptional executive-level communication, presentation, negotiation, and interpersonal skills.
Strong analytical skills with the ability to interpret sales performance data, identify trends, and develop actionable strategies.
Ability to travel within the US as required.
Bachelor's degree in business administration, Sales, Marketing, or a related field; Master's degree preferred.
Preferred Qualifications:
Prior experience selling cloud-based SaaS solutions and IT workflow automation platforms.
Experience in a rapidly growing, high-growth technology company.
Familiarity with the ServiceNow platform and its capabilities.
Leadership Competencies:
Strategic Vision: Ability to define and articulate a clear vision for the business.
Execution Focus: Drives results with a strong sense of urgency and accountability.
Talent Development: Committed to developing and retaining top talent.
Customer Centricity: Puts the customer at the heart of all decisions and actions.
Collaboration: Works effectively across organizational boundaries to achieve shared goals.
Integrity: Operates with the highest level of ethics and transparency.
For positions in this location, we offer a base pay of $230,950 - $392,600 , plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here (https://careers.servicenow.com/life-at-servicenow#workpersonas) . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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