Operations Account Services Specialist I

GLACIER BANCORP, INC • Pleasant Grove, UT • 3h ago

About The Role

Altabank, Division of Glacier Bank, is hiring a Full-time Operations Account Services Specialist for the Service Center in Pleasant Grove.

DUTIES AND RESPONSIBILITIES:

Provide confidential administrative support to management

Review new account documents and associated reports, maintain data and track errors

Edits written communication from word processing documents and create new documents, including job aids, as needed

Assists in resolving problems with accounts, new account documents, customers, Bank items, and some vendors

Assist with new account items such as the new accounts platform system, consumer and business accounts, IRAs and HSAs as well as other investment accounts

Establish new IRA's, set-up auto distributions, competing death distributions and ensuring accurate IRS reporting

Collect, track/work, and monitor all reports

Grant employee access to a number of systems

Complete events and requests submitted to the department queue

Performs duties such as answering a high volume of calls, handling mail, shredding, copying, scanning, errands, order and maintaining supplies inventory

Assists with research for procedure development

Division and Branch contact for CardWizard printers and supplies

Orders and maintains Gift, Travel and debit card inventory, and sending supplies

SCHEDULE:

Monday-Friday 8:30-5:30.

About You

QUALIFICATIONS:

Six months to two years of bank Operations experience

Must have good customer service skills

Must have strong organizational skills and good attention to detail

Must be able to work independently and have good communication and computer skills

Must have excellent writing skills

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is often required to: sit; use hands in repetitive motions to finger, grasp, handle or feel; and talk or hear. The employee is occasionally required to: stand; walk; and lift or reach with hands and arms. The employee may also be required to:

Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Must be capable of climbing / descending stairs in an emergency situation.

Specific lifting abilities required by this job include:

Specific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes.

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What We Offer

COMPENSATION and BENEFITS: Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We... For full info follow application link.

Glacier Bancorp is an Equal Opportunity Employer and qualified applicants or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, age, genetic information, protected veteran status, or any other category protected by applicable federal, state or local laws.

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