Site Leader, AGL NAGFC

Amazon • Santa Clara, CA • 5h ago

Description

Our Site Leader is responsible for all budgetary, people development and operations objectives. The Site Leader is responsible for all aspects of operation or functions at the site. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.

Responsibilities:

Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.

Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.

Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.

Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.

Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.

Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.

Additional Job Elements:

Lift and move totes up to 49 pounds each

Regular bending, lifting, stretching and reaching both below the waist and above the head

Walking in the FC and around area with great frequency; facilities are over a quarter mile in length

Continual standing and/or walking an average of 5 miles daily

Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned

Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)

Basic Qualifications

Bachelor's degree or equivalent

Preferred Qualifications

Master's degree or above in engineering, management, or technology, or Bachelor's degree or above in Engineering, Mechanical Engineering, Operations, Supply Chain, or Business Administration

Experience working in fast paced environments, and managing workload even during times of stress, or escalated activity

Experience developing or delivering training programs across multiple sites or regions, or experience with technical writing

Experience leading large contingent workforce programs

Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines, or experience managing multiple complex calendars, planning and organizing events of all sizes, and coordinating domestic and international travel

Can show strong verbal and written communication skills

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Amazon

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