Sales Development Rep

CSC ServiceWorks • United States, United States • 6d ago

The CSC ServiceWorks Story

CSC ServiceWorks is the leading provider of commercial laundry and air-vending solutions across the United States and Canada. With nearly a century of experience and over one million machines in operation, we serve more than 40 million consumers annually through our pay technology platforms, technology-enabled services, and trusted client partnerships.

Our team of 2,300+ professionals supports a wide range of industries, from multi-housing and universities to convenience stores and hospitality, delivering reliable equipment, innovative technology, and responsive service.

At CSC, we're in the business of making things work, connecting people with technology while empowering communities, clients, and team members to thrive. Our values of trust, respect, and integrity guide everything we do, and our focus on community impact keeps us grounded in purpose-driven innovation.

Overview

Position Summary:

The Sales Development Representative (SDR) Multifamily Laundry Svc role will be responsible for identifying, engaging, and qualifying prospective clients within the multifamily housing industry. The primary objective will be to generate new business opportunities by setting appointments and creating a strong pipeline for our Business Development Managers (BDMs).

Key Responsibilities

Prospect and Generate Leads: Research and identify potential clients in the multifamily housing industry, including property managers, owners, and developers to build a strong sales pipeline.

Outbound Outreach: Conduct high-volume outreach through cold calls, emails, and social media outreach to engage decision-makers and introduce CSC Serviceworks innovative laundry solutions.

Qualify Opportunities: Assess potential clients' needs, budgets, and decision-making processes to determine their suitability for our services and ensure high quality leads.

Set Appointments: Schedule meetings and product demonstrations for Business Development Managers (BDM's) with qualified prospects, ensuring a smooth transition for the sales team.

CRM Management: Maintain accurate and up-to-date records of all activities, conversations, and follow-ups in the company's CRM system to track engagement and optimize outreach efforts.

Sales Team Collaboration: Partner with BDMs to align on sales strategies, ensure seamless lead handoffs, and contribute to overall business growth.

Industry and Market awareness: Stay informed on industry trends, competitive offerings, and market developments to refine outreach strategies and enhance sales effectiveness.

Benefits & Perks

Work Life Balance!

75% Employer Contribution to Medical, Dental, and Vision insurance

Health Savings Account with Employer Contribution

Year-round Work & Paid Training

Company Paid Life, Short-term, and Long-term Disability Insurance

401k with generous Company Match

Paid Time Off (PTO) & Holiday Pay

Flexible Spending & Health Savings Account

Employee Discounts: Travel, Theme Parks, Home & Auto Insurance and more!

Education Reimbursement Program

Paid employee Referral program

CSC Service Works will comply with local and state laws regarding minimum wages, including requirements specific to cities, counties, and municipalities.

What we're looking for

Qualifications & Experience

Bachelor's degree in business, Marketing, Sales, or a related field (preferred) but not required.

1+ years in sales development, lead generation, or a related role, with B2B experience preferred.

Industry Knowledge: Familiarity with the multifamily housing, property management, or laundry service industry is a plus.

Communication Skills: Strong verbal and written communication skills with the ability to quickly build rapport and engage decision-makers.

Driven & Goal-Oriented: Self-motivated with a results-driven mindset, comfortable managing high-volume outreach.

Technical Proficiency: Experience with CRM systems (e.g., Salesforce, HubSpot) and sales engagement tools.

Team Collaboration: Ability to work independently and within a team in a fast-paced, dynamic sales environment.

CSC ServiceWorks is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, veteran or other protected status.

CSC Service Works will comply with local and state laws regarding minimum wages, including requirements specific to cities, counties, and municipalities.

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