CPS Supervisor (Family Safety Supervisor I)
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CPS Supervisor (Family Safety Supervisor I)
Salary
$83,009.89 - $138,349.74 Annually
Location
PENNINO BUILDING, 12011 GOVERNMENT CENTER PKWY, FAIRFAX (EJ27), VA
Job Type
FT Salary W BN
Job Number
26-00824
Department
Family Services
Opening Date
05/30/2026
Closing Date
7/10/2026 11:59 PM Eastern
Pay Grade
S28
Posting Type
Open to General Public
Description
Benefits
Questions
Job Announcement
*This position includes a signing bonus of $2,500 (full-time) for new county hires.
This position leads a team of professionals conducting child abuse/neglect and child sexual abuse investigations and family assessments. Plays a critical leadership role in ensuring child safety, supporting family preservation, and guiding staff through complex and high-risk situations involving allegations of abuse and neglect.
As a CPS Supervisor, provides day-to-day leadership, clinical oversight, and administrative supervision to practitioners and support staff working within the sexual abuse unit. The ideal candidate is a collaborative and knowledgeable leader who demonstrates strong critical thinking, sound judgment, professionalism under pressure, and a commitment to developing staff while maintaining a high standard of service delivery to children and families.
This position requires the ability to effectively supervise and support staff in a fast-paced and emotionally demanding environment while ensuring compliance with federal, state, and local laws, policies, and procedures. Works closely with multidisciplinary partners including law enforcement, medical professionals, schools, attorneys, and community agencies to ensure coordinated and effective responses to child abuse allegations.
Key Responsibilities Include:
Providing daily supervision, guidance, coaching, and support to CPS staff conducting child abuse/neglect and sexual abuse investigations and family assessments
Monitoring caseloads, assigning referrals, reviewing documentation, and approving safety plans, court reports, and case decisions requiring supervisory review
Assisting staff in assessing risk, identifying safety concerns, de-escalating crisis situations, and making informed decisions to protect children and support families
Conducting individual and group supervision to review case progress, interpret policy and regulations, and support staff development
Supporting and mentoring staff through difficult client situations, crisis intervention, court involvement, and emergency removals when necessary
Assisting with staff hiring, onboarding, training, performance evaluations, coaching, and corrective action in accordance with County personnel policies
Providing technical guidance and serving as a policy and practice resource for staff regarding mandated child welfare services and best practices
Participating as a member of the SafeSpot/Child Advocacy Center multidisciplinary team and attending monthly MDT meetings
Obtaining and maintaining forensic interview training certification and participating in peer review processes
Collaborating with law enforcement and medical professionals, including Inova Fairfax Hospital staff, during SANE examinations and investigations
Representing the agency through professional and community trainings related to child sexual abuse and child protection services
Monitoring program outcomes, maintaining oversight of required data systems, and using case management technology to ensure timely and accurate documentation
Building and maintaining collaborative relationships with community partners, service providers, and stakeholders to improve access to services and support positive outcomes for children and families
Promoting a positive and supportive team environment that values diversity, professionalism, accountability, and continuous improvement
The successful candidate will demonstrate:
Strong leadership, coaching, and staff development skills
Advanced critical thinking and decision-making abilities
Knowledge of child welfare practices, crisis intervention, risk and safety assessment, and family systems
The ability to analyze complex situations and guide staff through difficult case decisions
Excellent communication, organizational, and documentation skills
The ability to work collaboratively with diverse populations, multidisciplinary partners, and internal leadership
The ability to maintain professionalism and confidentiality while managing emotionally sensitive and high-risk situations
Commitment to equity, inclusion, and culturally responsive practice
The ability to adapt to changing priorities and work effectively in a fast-paced environment
Schedule:
This position requires flexibility, including evening and weekend work, participation in an on-call rotation, and responding to CPS emergencies outside of traditional business hours. Immediate field response may be required during evenings, overnight hours, weekends, and holidays.
Travel:
Regular travel throughout Fairfax County and Northern Virginia is required.
This is an opportunity to lead a dedicated team of professionals committed to protecting children, strengthening families, and making a meaningful impact in the community every day.
Illustrative Duties
(The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position job description.)
Provides day-to-day guidance and direction to a group of Family Safety Practitioners on case related issues, policies and procedures, and agency initiatives;
Ensures acceptable levels of quality and quantity in the delivery of services;
Plans caseloads, assigns cases and reviews case records and reviews and signs off on service plans, case assessments, and other reports which require supervisory review;
Develops, revises, and implements policies, procedures, and protocols to address gaps in service delivery;
Identifies crisis situations and provides intervention as needed to address difficult or dangerous client situations;
Interviews job applicants and makes recommendations for hiring, prepares and conducts formal and informal performance evaluations, and handles performance and discipline issues in a timely manner and in accordance with County personnel policy;
Approves and monitors expenditures for client services consistent with the program budget and client outcomes;
Evaluates the effectiveness of policies and procedures and recommends changes;
Develops and implements ongoing team training plans;
Works with the community to identify families, children, and vulnerable adults needing services and to coordinate these services;
Participates in intra and interagency work groups, supervisors' meetings and special projects;
Prepares or oversees and presents narrative and statistical reports documenting the work of the unit and/or in relation to case activity;
Promotes the attainment of agency and individual staff goals related to service access components (Automatic Call Distribution service levels, case objective outcomes, time studies, silent monitoring, and customer service surveys) through the ongoing monitoring of service requests and subsequent service delivery;
Establishes and maintains ongoing collaborative relationships with public and private providers, community-based groups, and residents to coordinate and integrate services, improve access, and identify community needs and barriers to service delivery.
Required Knowledge Skills and Abilities
(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.)
Extensive knowledge of the principles, methods and problems of organization and management;
Extensive knowledge of regulations, laws, policies and guidelines relating to the assigned area of social service specialization and the ability to correctly interpret and apply them accordingly;
Extensive knowledge on principles, policies, and laws related to the administration and oversight of safety for vulnerable individuals;
Thorough knowledge of the principles and practices of social work and casework practice and supervisory practice and principles;
Thorough knowledge of current social service problems and methods/approaches to address them individually and systematically;
Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions and therapeutic treatment techniques;
Ability to accurately apply, interpret and administer regulations and guidelines relating to the assigned area of social service specialization;
Ability to support decision making in partnership with the county legal team regarding legal issues such as those impacting parental rights, client autonomy, and client safety;
Ability to communicate clearly and concisely, both orally and in writing;
Ability to use automated technology;
Ability to maintain professional ethics and confidentiality of client information;
Ability to establish and maintain effective working relationships with a variety of individuals;
Ability to plan and direct the activities of a group of social service professionals;
Ability to develop speeches and represent the agency on program training and workshops;
Ability to apply strategic foresight related to potential safety issues, policy or practice issues and notify superiors for situational awareness, discussion and recommendations.
Employment Standards
MINIMUM QUALIFICATIONS:
Minimum of a bachelor's degree in a human services field OR minimum of a bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area (Section 22VAC40-670-20 of the Administrative Code of Virginia).
In order to be evaluated for positions in the Family Services Occupational Group, individuals who do not meet the degree requirement at the time of application for employment must be in their last semester of a degree program that will meet the requirements listed above.
Contingent upon the area of assignment, some positions within this class may require specific certification(s) or experience prior to employment and/or the ability to acquire necessary certification(s) within a specified time period following employment. The certifications and preferred qualifications are identified in the position description and employment advertisement.
CERTIFICATES AND LICENSES REQUIRED:
Valid driver's license
NECESSARY SPECIAL REQUIREMENTS:
The appointee to this position will be required to complete a Criminal background check, Child Protective Services check, Driving Record Check, and Credit check to the satisfaction of the employer.
BONUS ELIGIBILITY:
Positions within this classification that are general merit may be eligible for a one-time hiring incentive bonus for new county employees only. This bonus program requires a signed payback agreement between the department and employee.
PREFERRED QUALIFICATIONS:
Master's degree in social work (MSW) or a related human services degree
At least three (3) years of experience in child protective services
At least three (3) years of experience in child welfare. Child welfare is the continuum of services designed to ensure that children are safe and that families have the necessary support to care for their children successfully
Experience working child sexual abuse cases.
Experience participating on a child sexual abuse multi-disciplinary team.
Experience in providing supervision
Experience in performing case management services in a child welfare setting (child protective services, foster care, adoption, family prevention, permanency planning, or domestic/sexual violence)
Experience working with diverse multicultural population.
PHYSICAL REQUIREMENTS:
Ability to communicate clearly and concisely both orally and in writing. Ability to navigate through and make decisions in stressful and crisis situations Ability to use automated technology. Must be able to operate a motor vehicle and make use of personal vehicle. Sufficiently mobile to travel outside the office for client contact, court appearances, community events, and to conduct assessments and investigations of allegations of potential abuse and neglect. Work requires performing tasks with risks of secondary traumatic stress (STS). All duties performed with or without reasonable accommodations.
SELECTION PROCEDURE:
Panel interview and may include exercise.
Note: This job announcement is listed with a closing date of 7/10/26, and interested applicants are advised to submit their applications as soon as possible. Interviews will be conducted on a regular basis throughout the recruitment with candidates whose qualifications best fit our needs. If your application is received later in the recruitment process, it may not be reviewed or considered. The application process may close prior to the currently advertised closing date when the position has been filled.
Fairfax County is home to a highly diverse population, with a significant number of residents speaking languages other than English at home (including Spanish, Asian/Pacific Islander, Indo-European, and many others (https://www.fairfaxcounty.gov/demographics/fairfax-county-general-overview) .) We encourage candidates who are bilingual in English and another language to apply for this opportunity.
Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.
Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. TTY 703-222-7314. DHREmployment@fairfaxcounty.gov EEO/AA/TTY.
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