Account Coordinator

Adecco US, Inc. • Burbank, CA • 5h ago

Account Coordinator

Adecco is looking for people with strong Account Coordinator skills who will be responsible for coordinating orders and projects for a media client in the Burbank, CA area!

They will be responsible for all aspects of job coordination, including client communication, job entry, cross-functional department communication, project tracking, order delivery, and billing. This individual will create loyal customers by providing exceptional customer services and have a desire to build technical proficiency in the division so they can effectively partner with customers, team members and operations to achieve the customer's goals.

Responsibilities:

Monitor delegated tasks, titles, or projects

Follow up on orders and projects after each step to ensure customers are notified in a timely manner of any problems and changes in schedule.

Initiate the ingest of client or vendor delivered assets into internal systems with minimal oversight.

Assist in scheduling & providing information for internal & client questions.

Fulfil restore & distribution orders for client screenings

Escalate if any order is in jeopardy of being fulfilled on time.

Build projects accurately, including Billing Contacts & PO.

Submit completed work to the client

Submit billing to the Finance department in a timely & accurate manner

Begin to proactively identify and take responsibility for customer inquiries & Order Management Tasks

Proactively ask questions or points of clarification regarding delegated tasks, take notes for future reference.

Learn industry-specific acronyms & workflows; stay current on industry news.

Learn how to use various internal systems to create, update, & research distribution projects

Continued learning on how to bulk update, create dependency groups, and implement other project management tools toward projects

Understand rate cards and services to ensure proper application of rates to orders. Participate in training including

Use all training and lessons to become a proactive member of the department

Perks:

A company where you can grow your career

Weekly pay starts at $20 - $22 per hour

Competitive benefit options after 1 week - medical, dental, and vision, options available

FREE upskilling opportunities through the Aspire Academy

Our Aspire Academy offers 20+ online courses designed to help Adecco candidates and associates gain skills to take your career to the next level - at your own pace. The mobile-friendly website is 100% FREE to access and has a dedicated support center to help YOU succeed. See how we can help you learn the fundamental, leadership, and/or industry-specific skills you need to secure a better future: https://www.adeccousa.com/associate-resource-center/

Requirements:

Ability to work in a fast-paced, multi-tasking environment and demonstrate the ability to handle self professionally in a fast-paced environment.

Must be organized, reliable, conscientious, and flexible

Skilled at multi-tasking, working effectively under pressure and possessing strong organizational and interpersonal skills.

Be comfortable with a spider-web delegation model, not a hierarchical model

Maintain a high level of confidentiality of customer/client sensitive information.

Must be able to juggle multiple priorities and solve problems involving several concrete variables in standardized situations.

Ability to carry out instructions in written, oral, or diagram form.

Must be proficient with word processing, spreadsheet, inventory, internet, order processing, project management, and database software

Experience in client services, traditional post-production or entertainment industry background helpful.

Shifts Available:

Shifts are available from Monday - Friday, 8:30 a.m. - 5:30 p.m.

Click on Apply Now to be considered for this Account Coordinator position in the Burbank area or any related opportunities with Adecco

Pursuant to the Los Angeles Fair Chance Initiative for Hiring, we will consider employment-qualified applicants with arrest and conviction records.

Pay Details: $20.00 to $22.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the @type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act

Los Angeles City Fair Chance Ordinance

Los Angeles County Fair Chance Ordinance for Employers

San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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