Learning and Development Coordinator

Flynn Restaurant Group • Independence, OH • 1h ago

At Flynn Group, we believe in the power of collaboration and value in-person interactions. This is why our employees work from the office four days per week , leaving Fridays to work from home. This setup cultivates casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where innovation thrives, with office-based teams coming together four days a week to collaborate and thrive, together!

Our Vision for this Role

The Learning and Development Coordinator is the operational engine behind the company's leadership and talent development programs. This role ensures every learning experience is delivered seamlessly from planning through execution and reinforcement. Responsibilities include program logistics, learner communication, content support, technology administration, reporting, and ongoing coordination with HR, operations leaders, facilitators, and external partners.

The coordinator maintains high standards of organization, service, accuracy, and follow through. This role is essential to delivering consistent, high quality learning experiences that support leadership capability, performance, and organizational growth.

What We Will Accomplish Together

Program Coordination and Logistics

Supports all in person, virtual, and blended training programs including Support Center sessions, operational leadership courses led or administered by Flynn Learning and Development. Responsibilities include:

Reserving training rooms, managing event setup, preparing supplies, technology setup, printing materials and handling catering for in-person sessions.

Managing invitations, creating registration links, issuing calendar holds, and coordinating attendance.

Sending pre-work instructions, participant assessments, course materials on defined schedules.

Setting up webinar links, making facilitators co-organizers in Teams, and preparing event details such as building polls and breakout rooms prior to training.

Acting as producer during virtual training classes includes managing breakout rooms, launching polls, videos, and technology troubleshooting.

Tracks attendance and distribution reports to HR partners.

Sets up and distributes reinforcement modules and application tools (scenarios, handouts, on-the-job activities) aligned to specific learner needs.

Communications and Stakeholder Support

Ensures clear, timely, and accurate communication for all learning activities.

Drafts and sends program communications including invites, pre-work reminders, reinforcement messages, and session follow ups.

Communicates with HR and operational leaders regarding changes, attendance, or program needs.

Responds to questions in the L&D inbox and directs inquiries to the correct team member.

Prepares and distributes meeting invites, event notifications, and updates for programs.

Tracking and Reporting

Maintains accurate records and provides insight into training participation and effectiveness.

Pulls attendance reports, monitors participation trends, and identifies completion gaps.

Audits reinforcement learning completion and distributes reports for HR follow up.

Tracks assignment completions and program progress.

Provides reports to facilitators, HR, and leadership teams on a scheduled and as needed basis.

Vendor and Invoice Management

Sets up new vendors in Coupa, submits invoices, and partners with Accounts Payable for inquiries and payment resolutions.

Supports the department's financial tracking including spend reports, invoice monitoring, and vendor activity.

Tracks department spend and provides leadership with quarterly summary.

What You Have

You should havetwo - three years of experience in Learning and Development, HR, or program coordination role.

You should have a high level of attention to detail, with accuracy and follow-through being essential for success in this role.

You should have strong proficiency with Microsoft Office including Excel and PowerPoint.

You should have the ability to manage multiple deadlines with speed and accuracy.

You should have strong customer service orientation and communication skills.

You should have comfort navigating technology, learning systems, and file management.

You should have experience supporting large scale training programs.

You should have familiarity and comfort with external content providers and their platforms (i.e. DiSC, FranklinCovey, and similar leadership development tools).

Finally, you should bring an excellent sense of humor to the table - we like to have FUN!

Why Work For Flynn?

Flynn Group offers a variety of benefits and perks to encourage and empower our employees. We are committed to helping each employee work and live to his or her fullest potential. We offer a variety of benefits and perks while working for us:

Medical/Dental/Vision

Retirement and Savings Plan

Short- and Long-Term Disability

Basic Life Insurance

Voluntary Life Insurance

Tuition Reimbursement

Paid Time Off

Flexible/Hybrid Work Schedules (In Office Monday - Thursday, Work from Home Friday)

Company Outings

Dining Discounts

On-Site Fitness Center

On-Site Daycare

On-Site Café

FUN Work Environment!

The Flynn Group is an Equal Opportunity Employer

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