Overview
Be inspired. Be valued. Belong.
At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all @types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:
Comprehensive health benefits that start day 1
Student Loan Repayment Assistance & Reimbursement Programs
Family-focused benefits
Wellness incentives
Ongoing mentorship, development, leadership programs...and more
Description
TheOperationsAdministratorisresponsibleforplanning,overseeing,anddirectingoperationalactivitieswithinadefinedsectionand/ormultipleclinicaldisciplinesofTheEmoryClinic (TEC).Thisrolemanageshuman,financial,andmaterialresourcestoensurethedeliveryofhigh-quality,cost-effective,andresponsivehealthcareservices.
InpartnershipwiththeClinicalAdministrator,theOperationsAdministratorleadsinitiativesdesignedtoimproveoperationalefficiency,enhancepatientsatisfaction,andsupportsustainablehealthcaresolutions.Thisrolealsooverseessectionbusinessoperations,financialsystems,patientaccessstandards,andrevenuecycleperformance.
RESPONSIBILITIES
Operational Leadership
Plan,direct,andoverseeoperationalactivitiesforassignedclinicsectionsand/ormultipleclinicaldisciplines.
Managehuman,financial,andmaterialresourcestoensureeffectiveandefficienthealthcareservicedelivery.
Evaluatesectionoperationstoensurealignmentwithpatientcarestandardsandorganizationalfinancialrequirements.
PartnerwiththeClinicalAdministratortoimplementoperationalimprovementsandensurehighlevelsofpatientsatisfaction.
Consultwithphysiciansandphysicianleadersateachpracticesitetocoordinatethetimelyresolutionofoperationalissues.
ServeasaliaisonwithEmoryHealthcarecorporatefunctionsandotheroperatingunits,includingEmoryHospitals,toensurecoordinatedservicedeliveryacrossthesystem.
Financial Management & Budget Oversight
Developandmanageannualoperatingandcapitalbudgetsfortheassignedsection.
PresentbudgetproposalsandfinancialupdatestoTECExecutiveAdministration.
MonitorrevenueandexpenseperformanceagainstbudgetandprovidevarianceanalysistotheClinicalAdministratorandDivisionChief/MedicalDirector.
Preparefinancialprojectionsandfeasibilityanalysestosupportoperationalplanningandensurecompliancewithinternalauditstandards.
Managecostsandbudgetsacrossmultiplecliniclocationsand/orspecialties.
Prepareanddistributefinancialanalyses,reports,andprojectionsforleadership,facultyphysicians,andadministrativestaff.
Revenue Cycle Oversight
Monitorrevenuecycleactivitiesincludingcoding,chargesubmission,chargelagreduction,andchargeentryaccuracy.
EnsurecompliancewithTECPatientFinancialServicesstandardsandpolicies.
Overseephysicianprofitandlossanalyses,productivityreporting,andcompensationmetricsincollaborationwiththeSectionHead.
Supportrevenueoptimizationinitiativesandoperationalimprovementsthatenhancefinancialperformance.
Strategic Planning & Performance Management
Collaboratewithsectionleadershiptoestablishshort-termandlong-termperformancetargetsandfinancialgoals.
Developandimplementmethodstoevaluatethefinancialandoperationalimpactofprogramsandinitiatives.
Assistwithdataanalysis,reporting,andpresentationofoperationalandfinancialfindings.
SupportthedevelopmentandexpansionofservicelinesacrosstheEmoryHealthcarecontinuum.
Staff Leadership & Development
Mentorandsupportprofessionalgrowthopportunitiesforstaffmembers.
Assesstrainingneedsandimplementstaffdevelopmentprograms.
Provideorientationandtrainingforfacultyandstaffonoperationalprocesses,billingsystems,andmedicalrecorddocumentation.
Ensurestaffcompliancewithorganizationalpoliciesandoperationalstandards.
Communication & Collaboration
Communicatefinancialandoperationalinformationeffectivelytofacultyphysicians,staff,andTECleadership.
Fostercollaborationbetweenclinicalteams,operationalleadership,andadministrativedepartments.
SupportcoordinationbetweenTECandEmoryHospitalservicestoenhancecaredeliveryandoperationalalignment.
Professional Development
Workwithleadershiptodevelopaprofessionaldevelopmentplan.
Participateincontinuingeducation,professionalorganizations,andindustryactivitiestomaintainknowledgeofhealthcaremanagementtrendsandbestpractices.
MINIMUM QUALIFICATIONS
Education
Bachelor'sdegreeinBusinessAdministration,Finance,HealthcareAdministration,orarelatedfieldrequired.
Master'sdegreepreferred.
Experience
WithaBachelor'sdegree:Minimumofseven (7)yearsofhealthcare-relatedexperience,preferablyinanambulatorysetting.
WithaMaster'sdegree:Minimumoffive (5)yearsofhealthcare-relatedexperience,preferablyinanambulatorysetting.
Leadership Experience
Minimumofthree (3)yearsofsupervisoryormanagementexperiencerequired.
PHYSICAL REQUIREMENTS: 1-10 lbs 0-33% of the work day (occasionally), negligible 34-66% of the workday (frequently), negligible 67-100% of the workday (constantly). Lifting 10 lbs max, carrying of small articles such as dockets, ledgers, files, small tools, occasional standing & walking, frequent sitting, close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.
ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure, Bio-hazardous waste. chemicals/gases/fumes/vapors, communicable diseases, electrical shock, floor surfaces, hot/cold temperatures, indoor/outdoor conditions, latex, lighting patient care/handling injuries, radiation, shift work, travel may be required, use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.
PHYSICAL REQUIREMENTS: 1-10 lbs 0-33% of the work day (occasionally), negligible 34-66% of the workday (frequently), negligible 67-100% of the workday (constantly). Lifting 10 lbs max, carrying of small articles such as dockets, ledgers, files, small tools, occasional standing & walking, frequent sitting, close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.
ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure, Bio-hazardous waste. chemicals/gases/fumes/vapors, communicable diseases, electrical shock, floor surfaces, hot/cold temperatures, indoor/outdoor conditions, latex, lighting patient care/handling injuries, radiation, shift work, travel may be required, use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.
Additional Details
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at careers@emoryhealthcare.org . Please note that one week's advance notice is preferred.
Connect With Us!
Connect with us for general consideration!
Division St. Joseph's Med Group
Campus Location Johns Creek, GA, 30097
Campus Location US-GA-Johns Creek
Department ESA JOC TEC Card EJC HBC
Job Type Regular Full-Time
Job Number 163451
Job Category Business Operations
Schedule 8a-5p
Standard Hours 40 Hours
Hourly Minimum USD $0.00/Hr.
Hourly Midpoint USD $0.00/Hr.
Emory Healthcare is an Equal Employment Opportunity employer committed to providing equal opportunity in all of its employment practices and decisions. Emory Healthcare prohibits discrimination, harassment, and retaliation in employment based on race, color, religion, national origin, sex, sexual orientation, gender identity or expression, pregnancy, age (40 and over), disability, citizenship, genetic information, service in the uniformed services, veteran status or any other classification protected by applicable federal, state, or local law.
