"It takes people to make the dream a reality." Walt was on to something when he said that, and it continues to ring true today. No matter the stage in your career, being a part of Disney Experiences means being a part of a team where you help bring innovation to life through unsurpassed products, services, and most importantly remarkable experiences. As a Cast Member, you are the steward and connection to our legacy and the backbone of our thriving innovations.
We are seeking a Senior Sales Manager for Disney Imagination Campus , who are responsible for developing strategic client relationships on the Domestic level with focus on the drive market, capturing all inbound leads and following up in a timely manner with the goal of driving business development, upsell portfolio product, theme park events, and theme park admissions. Provide budget recommendations to ensure the Resort is maximizing revenue opportunities. Be able to effectively partner with supporting operational teams in order to deliver strong client satisfaction and ensure all contractual obligations are fulfilled.
This role reports to the Director of Sales and Services and Youth Programs at Disneyland Resort and sits onsite in Anaheim, CA.
What you will do:
Develop opportunities through new business solicitation, sales calls, trade show, sales blitzes, client meetings, familiarization tours of our product (FAMS) and other sales-related activities as needed
Develop and execute individual sales plans against the current non-Festival product
Conduct site inspections, preplanning meetings, product orientations, and FAMS
Negotiate contracts that fairly meet both Disney's and the client's needs, representing the best interests of all lines of business (Entertainment, Operations, Disney Event Group, etc.)
Collaborate with key partners to remove barriers that stand in the way of providing excellent guest service
Manage contracts, event financial minimums, and credit terms and approvals
Actively participate in staff meetings - sharing best practices, key learnings, integration points, future state recommendations, Journey experiences, etc.
Use systems appropriately to maintain accurate records, initiate reports, and monitor sales activity
Actively participate in ongoing training seminars to further enhance current skills
Act as a mentor for other cast members as needed
Responsible for personal sales productivity, ensuring that it is reflected correctly on sales reports, and in accordance with SUCCESS guidelines monthly
Apply Disney company policies and guidelines consistently to support ethical and compliant work practices
Ability to be flexible with work schedule, including some weekends and holidays. (Will have a defined schedule, e.g., NOTE we are a 7-day-a-week operation in Anaheim, CA.)
What you will have:
Minimum of 3+ years of sales experience
Experience with clear written and verbal communication and collaborative partnership
Experience building relationships, influencing outcomes, and managing client partnerships
Demonstrated ability to manage time effectively, set appropriate deadlines, and delegate tasks efficiently as needed.
Computer proficiency within a Windows environment and willingness to learn new software applications such as: Microsoft-based programs, tracking tools, internet research and familiarity on Social Media platforms (TikTok, Instagram, Facebook, etc.)
Experience building professional connections while demonstrating cultural awareness
Organize work effectively to manage competing priorities while maintaining attention to detail and follow-through
Host site inspections and Client entertainment opportunities
Discover, understand, and communicate Client needs, effectively and efficiently
Balance independent ownership of work with active participation in a collaborative team environment
Represent the Disney brand in all internal and external client interactions
Having a pulse on market conditions (both local & national) and audiences within the Youth market and related segments
Preferred Skills
Having a passion for youth and student opportunities
Awareness of educational program opportunities, teacher behaviors, and evolving student needs, including post-COVID considerations
Knowledge of relevant market trends, including travel patterns and educational program opportunities
Experience with Proposal and Contract Generation
Knowledge of Disney Imagination Campus Market, including processes and workflows, as well as overall knowledge of all Disney products and services
Education:
Bachelor's degree or equivalent work experience
Additional Information :
Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits
The hiring range for this position in Anaheim, CA is $95,500.00 to $128,000.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered
Job ID: 10143995
Location: Anaheim,California
Job Posting Company: Disneyland Resort
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
