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Customer Service Representative II

Belcan • Carson, CA • 2h ago

Job Number: 363624

Category: Administrative

Description: Job Title: Customer Service Representative II

Location: Carson, CA

Zip Code: 90746

Duration:4 Months

Pay Rate: $ 23.00/hr

Keyword's: #Carsonjobs; #CustomerServicejobs.

Start Date: Immediate

Job Description:

Job Summary: Working in a fast-paced environment, this position will be the point of contact for customer interaction and will be required to work with various departments to provide quality service and deliver orders on time.

Duties:

Responsible for sales cycle (quotation, order entry, process shipping docs, invoicing, follow up with the customer, etc.)

Answer customer inquiries in a timely manner

Maintain customer relations

Remedy customer issues

Communicate and coordinate with internal departments

Act as backup for front desk (i.e., covering phones, greeting visitors)

Cold call customers

Work with customers to understand and anticipate future needs.

Experience:

2-4 years

Requirements:

Has developed knowledge and skills through formal training or considerable work experience

Entry level often for those with work experience in the skill area

Works within established procedures with a moderate degree of supervision

Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures and makes

sound decisions

Education:

Requires a high school diploma or equivalent.

Belcan is an equal opportunity employer. Your application and candidacy will not be considered based on race, colour, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Location: Carson , CA

Minimum Experience (yrs): 2-4

Required Education: Bachelor (BA, BS...)

Benefits:

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