Customer Service Representative

Robert Half • Irvine, CA • 6h ago

Description We are looking for a dedicated Customer Service Representative to join our team in Irvine, California, on a contract basis. In this role, you will provide essential support to our banking branch by delivering excellent customer service and managing daily teller operations. This position offers a 90-day contract duration with the potential for extension based on branch requirements.

Responsibilities:

Process a variety of banking transactions efficiently, including deposits, withdrawals, and check cashing.

Handle cash accurately and securely while adhering to company policies and procedures.

Deliver exceptional customer service by addressing inquiries and resolving account-related issues.

Maintain a detail-oriented and friendly demeanor in all customer interactions.

Assist in managing heavy retail traffic within the branch.

Support branch operations by ensuring compliance with regulatory and security standards.

Respond to inbound calls promptly, providing accurate information and assistance.

Collaborate with team members to meet branch goals and ensure smooth daily operations.

Utilize order entry systems effectively to process transactions and customer requests.

Uphold the confidentiality and security of customer information at all times. Requirements - Previous experience in branch banking or teller operations is required.

Strong cash handling skills with attention to accuracy and security.

Proven ability to deliver outstanding customer service in high-pressure environments.

Experience in retail or payday/check cashing centers is highly desirable.

Proficiency in handling inbound and outbound calls with professionalism.

Familiarity with order entry systems and basic computer skills.

Excellent verbal and written communication abilities.

Strong organizational skills and ability to multitask effectively. TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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