HR Operations Specialist

The Edinburg Center • Bedford, MA • 2h ago

Position Summary

The HR Operations Specialist supports the technical and compliance infrastructure of the Human Resources department. This role maintains HRIS data integrity, supports compliance documentation and leave administration, and assists with reporting and operational workflows. Working closely with the HR Operations Manager, the position helps ensure HR systems, data, and processes remain accurate, documented, and audit ready.

Key Responsibilities

Maintain HRIS data integrity in Dayforce, including processing employee status changes, testing system workflows, and supporting users with system navigation and troubleshooting

Support HR compliance and documentation processes, including conducting I-9 and employee file audits, tracking certifications and background checks, and assisting with external audit preparation

Serve as an initial contact for leave and benefits administration, coordinating leave documentation, tracking leave activity, supporting benefits enrollment, and assisting with PFML and payroll coordination

Prepare HR reports and workforce metrics, including tracking turnover, headcount, overtime trends, and maintaining HR dashboards

Maintain HR operational documentation, including procedure manuals, standard operating procedures, workflow documentation, and cross-training materials

Provide backup support for payroll processing as needed

Other duties as assigned

Key Competencies

Strong Excel and data analysis skills

Detail-oriented with audit mindset

Ability to follow structured processes

Comfortable working independently

Strong documentation skills

Ability to maintain confidentiality

Comfortable working behind the scenes

Preferred Qualifications

3-5 years HRIS or HR operations experience

Experience with Dayforce preferred

Experience in union environment strongly preferred

Experience in nonprofit or healthcare setting a plus

Working knowledge of Massachusetts employment laws preferred

Work Location & Schedule

On site 5 days a week with the possibility of hybrid 4 days on site/ 1-day remote if quality and quantity of work meet or exceed expectations

Occasional travel to other work locations for training and outreach (mileage may be reimbursable)

EEOC & ADA Statement

The organization is an Equal Opportunity Employer and is committed to diversity, equity, inclusion, and accessibility in the workplace. Equal employment opportunities are provided without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, veteran status, or any other protected status. Applicants who require reasonable accommodation during the application or hiring process are encouraged to contact Human Resources.

Who you are:

Bachelor's degree in human resources, Business Administration, or a related field or equivalent experience in a Human Resources role

Strong technology skills, previous experience with HRIS, ATS, LMS, and payroll systems preferred

5+ years of experience in an HR role, preferably with payroll experience and/or in a Union environment.

Ability to maintain confidentiality

Strong interpersonal and communication skills, with the ability to build positive relationships at all levels of the organization

Ability to manage multiple tasks and priorities in a fast-paced environment

Exceptional attention to detail, organizational skills, and problem-solving abilities

Proficiency in Microsoft Office (Word, Excel, PowerPoint) and experience with HRIS systems. Familiarity with Teams is a plus

Must be able to travel to sites in Massachusetts (approximately an hour drive max) at least once to twice a month to interact with staff and managers

Physical Requirements:

The HR Generalist role is primarily a desk-based position requiring prolonged periods of computer use and phone communication. This role may involve occasional standing, walking, driving, and minimal lifting (up to 25 lbs.) for office supplies or training materials. The ability to communicate effectively, both verbally and in writing, is essential. Some travel between office locations may be required. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions of the job.

Be YOU!

We are committed to creating a welcoming, inclusive, and diverse environment for all employees and the individuals we serve. We encourage individuals from diverse backgrounds, including women, communities of color, the LGBTQ+ community, and people with disabilities, to apply.

The Edinburg Center, Inc. is an Affirmative Action and Equal Opportunity Employer.

Candidates who bring the strength of diversity are encouraged to apply.

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