Outside Operations Specialist (Admin)

Aston Carter • Gainesville, VA • 1d ago

Job Title: Operational Administrative Assistant

Join a fast-paced, mission-driven team at one of the nation's fastest-growing fleet transport companies. We're seeking a detail-oriented and proactive Administrative Assistant to support our Independent Contractor (IC) operations and contribute to the success of our dynamic office.

Key Responsibilities

Post IC job openings across multiple media platforms to attract top talent

Coordinate onboarding for new ICs, including documentation collection and uploads

Guide field offices on IC compliance and relationship management

Prepare and update driver guides based on customer and regulatory standards

Maintain and revise the Independent Contractor Reference Guide

Monitor contract expirations and ensure timely renewals to avoid service disruptions

Track IC credentials and update records in Fleet Mentor

Follow up with ICs who terminate contracts to ensure proper documentation

Provide general administrative support to the team

Assist with business reporting and project coordination

Identify and implement process improvements

Uphold organizational goals, quality standards, and customer service excellence

Communicate effectively and professionally across teams

Balance client needs with company policies and operational procedures

Demonstrate consistent, reliable attendance and a commitment to integrity

Required Skills & Experience

Minimum 1- 3 years of administrative experience

CRM and customer support experience

Dispatch and call center experience (inbound/outbound)

Strong data entry and spreadsheet management skills

Proficiency in Microsoft Excel and Office Suite

Typing speed of 37+ WPM

Excellent written and verbal communication

Experience in logistics and scheduling coordination

Work Environment

Hybrid - Monday-Friday, 9:00 AM to 6:00 PM

Opportunities for advancement across 11 departments

Supportive and cooperative team culture

Pay and Benefits

The pay range for this position is $18.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Gainesville,VA.

Application Deadline

This position is anticipated to close on Aug 25, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

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