Community Support Navigator

High Point Treatment - Hyannis • Hyannis, MA • 1h ago

High Point provides a range of community-based services including
Community Based Recovery Support (CBRS). CBRS was created to provide
additional support to people as they work on their recovery within their
communities. Often, clients who have been in an addiction treatment or
Section 35 facility and are transitioning back into their communities\'
benefit from extra support. COMMUNITY SUPPORT NAVIGATOR REQUIREMENTS
Ability to work collaboratively with substance use and mental health
disorder population, clients from diverse legal, social, economic,
ethnic, cultural and racial backgrounds as well as family members,
insurance providers and outside providers; Possess the ability to
maintain healthy boundaries; Knowledge of appropriate confidentiality
policies and procedures; Good verbal and written communication skills;
Knowledge of basic office skills: phone, fax machine, copy machine,
filing; Knowledge of basic computer skills and software including
Microsoft Word/Excel; Ability to work independently without direct
supervision while adhering to the program?s philosophical team approach;
Certification in HPTC\'s approved de-escalation program as well as CPR;
Participation in annual TB screening. COMMUNITY SUPPORT NAVIGATOR DUTIES
AND RESPONSIBILITIES Compliance with Federal Regulations, HIPAA, 42 CFR
Part 2, Confidentiality of Alcohol and Drug Abuse Patients; Compliance
to and working knowledge of all applicable HPTC policies and program
procedures including but not limited to those relating to
ethics/boundaries and duties of role; Maintain safety and security of
client/staff at all times; Ensure timely contact of Clinical Director in
event of a crisis/emergency; Attend all mandatory trainings, staff
meetings, and supervision meetings as required; Provide client-centered
Community Support Program (CSP) and Community Support Program Justice
Involvement (CSP-JI) services as indicated in needs assessment/service
plan (12 step meetings, linkages to medical/counseling appointments,
court, housing etc.), Provide coordination with HPTC outpatient units in
region for client education/approach/sign-ups for CSP/CSP-JI services
following Initiation policy; Assisting members in improving their daily
living skills; Provide temporary transportation to essential medical and
behavioral health appointments while transitioning to community-based
transportation resources (e.g., public transportation, PT1 forms, etc.);
Encouraging and facilitating the utilization of natural supports and
recovery-oriented peer-support and self-help support and services.
Provide 24 hour on-call coverage in program rotation; Utilize
Motivational Interviewing and in all client encounters; Maintain
appropriate level of productivity/billable hours; Coordinate with
administrative assistant for all authorization requests; Collaborate
with Mobile Crisis Intervention (MCI); state agencies; and/or outside
providers; Accurately complete/document needs assessments, service
plans, encounter notes, and service delivery reports in required time;
Maintain appropriate level of productivity/billable hours; Accurately
complete all required billing sheets and expense reports in required
time frame; Accurately document all client progress on required forms in
required time frame; Investigate and develop community contacts and
cooperative networks with other community groups and agencies;
Coordinate with legal departments and facilities to enhance and ensure
quality care for all clients; Cooperate with other health and social
service agencies in an effort to increase CSP/CSP-JI services; Other
duties as assigned by the Clinical Director. COMMUNITY SUPPORT NAVIGATOR
QUALIFICATIONS Bachelor\'s Degree in a related behavioral health field
and Two (2) years of relevant work experience, or lived experience of
homelessness, behavioral health conditions and/or justice involvement.
Valid driver\'s license and ownership of a car.

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