Back to Jobs search

ADA Accommodation Coordinator

Sedgwick • Indianapolis, IN • 4h ago

Indianapolis, IN

Orlando, FL

Southfield, MI

Dublin, OH

Dubuque, IA

Full time

R78900

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

ADA Accommodation Coordinator

Our teams connect! We collaborate onsite and have a hybrid work arrangement. All candidates must live near one of our centers of excellence:

Indianapolis, IN: 8909 Purdue Road Suite 501 Indianapolis, IN 46268

Dubuque, IA : 4141 Westmark Drive, Dubuque, IA 52002

New Albany, OH : 7795 Walton Parkway New Albany, OH 43054

Southfield, MI : 300 Galleria Officentre Southfield MI 48034

Orlando, FL : 12650 Ingenuity Dr Orlando FL 32826

PRIMARY PURPOSE : To process claims and determine accommodation options following written guidelines and procedures pursuant to ADA, state and/or client requirements; to make timely referrals for appropriate disability and federal/state leave of absence eligibility review; and to ensure the ongoing processing of claims.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

Informs claimants of documentation required to process claims, required time frames, and claims status either by phone, written correspondence and/or claims system.

Reviews medical information to determine if the claimant meets the requirements under ADA, state, and/or client requirements for a qualifying condition.

Makes claim determinations to approve non-complex ADA claims or makes a recommendation to team lead to deny claims based on the ADA, state, and/or client requirements. Processes ADA claims ensuring compliance with duration control guidelines, ADA and state regulations, and/or client-specific process provisions.

Determines accommodation options; makes timely claims referrals for appropriate disability or federal/state leave of absence eligibility reviews where applicable.

Conducts initial employee interview per process guidelines.

Utilizes the appropriate clinical and vocational resources in case assessment (i.e. duration guidelines, in-house clinicians, ADA job accommodation specialists).

Refers cases as appropriate to team lead.

Maintains professional client relationships.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

Performs other duties as assigned.

Supports the organization's quality program(s).

QUALIFICATIONS

Education & Licensing

High school diploma or GED required.

Experience

Two (2) years of related experience or equivalent combination of education and experience required. One (1) year of benefits or claims management experience preferred.

Skills & Knowledge

Excellent oral and written communication skills

PC literate, including Microsoft Office products

Analytical and interpretive skills

Strong organizational skills

Excellent interpersonal skills

Good negotiation skills

Ability to work in a team environment

Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental : Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical : Computer keyboarding, travel as required

Auditory/Visual : Hearing, vision and talking

NOTE : Credit security clearance, confirmed via a background credit check, is required for this position.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com

Similar Jobs

Federal Senior Subcontracts Manager (Remote)

MAXIMUS • Indianapolis, IN • 3h ago

Management & Administrative

Overview: Strategic leader of a team of subcontract specialists in supporting subcontracting needs for proposals and operations programs within the assigned portfolio. Responsible for total subcontractor performance mana...

3h ago

Go to Apply

ADULT OUTPATIENT RD

Compass Group, North America • Indianapolis, IN • 3h ago

Hospital & Medical

Morrison Healthcare Take the next step in your career with Morrison Healthcare as a Adult Outpatient RD in Charlottesville, VA. Location: Morrison Healthcare at University of Virginia Medical Center Setting: Large acute...

3h ago

Go to Apply

Administrative Assistant

Robert Half • Indianapolis, IN • 3h ago

Management & Administrative

Description We are looking for a compassionate and highly organized Administrative Assistant to support family-centered services in Indianapolis, Indiana. This Long-term Contract position plays an important role in helpi...

3h ago

Go to Apply

Security Specialist, Risk and Compliance Services

Deloitte • Indianapolis, IN • 4h ago

Management & Administrative

Deloitte is seeking an experienced Specialist, Risk and Compliance Services to administer the daily operations of the National Industrial Security Program (NISP) and implement procedures and controls to safeguard classif...

4h ago

Go to Apply

Actuarial Director

Elevance Health • Indianapolis, IN • 4h ago

Actuarial Director Location: This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approa...

4h ago

Go to Apply

Assistant Store Manager

AutoZone, Inc. • Indianapolis, IN • 4h ago

Retail & Hospitality

Job Description AutoZone's store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, a...

4h ago

Go to Apply

Senior Accountant

Fujifilm • Indianapolis, IN • 1w ago

Finance, Accounting & Banking

Position Overview Job purpose This position is intended to perform the necessary Finance & Accounting activities in their focusarea with minimal management oversight & a high degree of independence. Core responsi...

1w ago

Go to Apply

Senior Systems Engineer (Production Support) - II

Syms Strategic Group, LLC (SSG) • Indianapolis, IN • 1w ago

IT & Engineering

Syms Strategic Group (SSG) is seeking a talented Senior Systems Engineer (Production Support) Location: Remote Department: Veterans Affairs (VA) Type: Full Time Min. Experience: Experienced Security Clearance Level: Publ...

1w ago

Go to Apply

Activation Bonus PM, Capital One Shopping (Remote-Eligible)

Capital One • Indianapolis, IN • 1w ago

Activation Bonus PM, Capital One Shopping (Remote-Eligible) Capital One Shopping is an industry-leading consumer technology business that is changing the way people buy and save online. The team operates with extreme foc...

1w ago

Go to Apply

Assistant Manager II

Family Dollar • Indianapolis, IN • 1w ago

Retail & Hospitality

We're seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: Assist with store functions and day-t...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)