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Audio Visual Support Specialist with Television Grid

CACI International • Mclean, VA • 4h ago

Job Title: Audio Visual Support Specialist with Television Grid

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: TS/SCI with Polygraph

Employee Type: Regular

Percentage of Travel Required: None

Type of Travel: None

CACI is seeking an Audio Visual Support Specialist with Television Grid. Additionally, you will ensure reliable delivery of television services by monitoring system performance, diagnosing and resolving equipment and signal issues, performing preventative and corrective maintenance, and maintaining satellite antenna alignment and tuning.

Responsibilities:

Provide technical support for the THOR system, head-end and back-end systems, satellite reception and distribution equipment, and related television transmission infrastructure

Operate and maintain complex television, satellite communications, RF, broadcast, telecommunications, or similar mission-critical systems

Troubleshoot problems across multiple system interfaces, including RF, satellite, video, audio, networking, and control systems

Work independently and effectively in high-tempo, mission-critical operational environment

Consult and provide support to the customer's local and abroad video engineers and support team in its entirety

Oversee and manage the video infrastructure that hosts resources for multiple Video Operations Centers

Consult with customers on requirements and direct to the appropriate stakeholder for optimum results

Provide support for tier II trouble shooting, including trouble ticket management, using REMEDY Action Request System

Install and trouble shoot LAN based and ISDN based video equipment

Create standard operation procedures (S.O.P's) for video operation center

Provide customer training on new installations

Facilitate technical explorations meetings pertaining to problem resolution and propose implementation of new products

Facilitate efforts for drills and real time restoration to mission essential functions

Consult on enterprise interoperability.

Qualifications

Required:

Bachelor's degree in a related field, from an accredited institution and a minimum of 7 years of relevant experience. In lieu of a bachelor's degree add 2 additional years of experience if AA/AS, or 4 additional years of experience with HS diploma

Experience in operation, maintenance, troubleshooting and technical support of the television grid and associated broadcast infrastructure

Working knowledge of satellite communications and satellite antenna alignment, and tuning

Experience with the THOR television distribution system or comparable satellite television distribution systems

Experience with satellite receivers, modulators/demodulators, encoders/decoders, multiplexers, and RF distribution equipment

Experience supporting systems requiring high availability and rapid service restoration

Understanding of RF signal distribution, video/audio systems, head-end architectures, and network-based signal transport.

Desired:

Strong analytical, troubleshooting, and problem-solving skills

History of providing Video Teleconference (VTC) scheduling as well as first tier technical assistance

Maintained VTC schedules to include conference room reservations and training on the VTC equipment

First tier trouble shooting Facilitator of test calls Facilitator of second tier call out, including trouble ticket input Installation and operation of video teleconference equipment

Providing experience for trouble shooting VTC equipment to include LAN-based and ISDN based video equipment, Extron switches, DVI and VGA splitters, fiber transmitters, fiber receivers, KVM switches, and workstations

Provided customer training on new installations and assisted project management.

What You Can Expect:

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.

Pay Range :

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

The proposed salary range for this position is:

$84,900 - $178,400

CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

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