Customer Service Associate

Walgreens • Two Rivers, WI • 13h ago

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Basic Qualifications

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Salary Range: $15 - $17.5 / Hourly

Similar Jobs

Customer Service Supervisor

WEC Energy Group • Two Rivers, WI • 13h ago

Management & Administrative

Customer Service Supervisor Wisconsin Public Service Corp, a subsidiary of WEC Energy Group, is seeking a Customer Service Supervisor. This position can be located at either our Oshkosh, Sturgeon Bay or Two Rivers, WI lo...

13h ago

Go to Apply

Customer Service Representative

PENTAIR - HEADQUARTERS • Manitowoc, WI • 14h ago

Management & Administrative

JOB REQUIREMENTS: Job Description: At Pentair, you will workalongsidepassionate problem-solvers who are committed to the future of our planet. We put ourmissioninto practice,helping the world sustainably move, improve, a...

14h ago

Go to Apply

a General Manager up to $70,000/yr. plus Bonuses!

McDonald's • Manitowoc, WI • 2d ago

Management & Administrative

Advancement opportunities with a side of never stop learning! What is your job combo? The General Manager is vital to the operations within the restaurant because you'll: Lead the experience: Manage all aspects within th...

2d ago

Go to Apply

Plant Lean Manager

PARKER HANNIFIN CORP HPD • Manitowoc, WI • 5d ago

Management & Administrative

JOB REQUIREMENTS: Position Summary The Lean Practitioner II is a continuous improvement practitioner responsible for driving large site Lean transformation, coaching leadership and teams, and delivering measurable perfor...

5d ago

Go to Apply

Continuous Improvement Manager

FEDERAL MOGUL POWERTRAIN SYSTEMS • Manitowoc, WI • 6d ago

Management & Administrative

JOB REQUIREMENTS: At Tenneco, we don\'t follow industry standards; we set them, and we don\'t settle for being best-in-class because we hustle to be better than best-in-class. Whether it\'s our Core Values - radical cand...

6d ago

Go to Apply

Administrative Assistant

Thrivent Financial • Cleveland, WI • 6d ago

Management & Administrative

WI - Cleveland Part time REQ-48269 Summary This position provides administrative support to a seasoned advisor. This role is critical to our member experience and requires a friendly, upbeat demeanor. The incumbent suppo...

6d ago

Go to Apply

Admin Support/Receptionist

COUNTY OF MANITOWOC • Manitowoc, WI • 2w ago

Management & Administrative

JOB REQUIREMENTS: Make a Difference as Part of Our Human Services Team Join our Human Services Department in a key support role where you\'ll help keep our agency running smoothly while providing a welcoming first point...

2w ago

Go to Apply

Secretary DA's Office

COUNTY OF MANITOWOC • Manitowoc, WI • 2w ago

Management & Administrative

JOB REQUIREMENTS: Make an Impact in the Justice System Join the Manitowoc County District Attorney\'s Office in a vital legal support role that helps keep criminal cases moving forward. You\'ll work alongside attorneys,...

2w ago

Go to Apply

Customer Service Rep

SECURITY FINANCE • Manitowoc, WI • 2w ago

Management & Administrative

JOB REQUIREMENTS: Description Do you thrive on making a positive, lasting impact on people? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job traini...

2w ago

Go to Apply

Customer Service Rep

PENTAIR - HEADQUARTERS • Manitowoc, WI • 2w ago

Management & Administrative

JOB REQUIREMENTS: Job Description: Customer Service Representative - Manitowoc, WI At Manitowoc Ice, a Division of Pentair, you will work alongside passionate problem-solvers who are committed to the future of our planet...

2w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)