Customer Service Rep

PENTAIR - HEADQUARTERS • Manitowoc, WI • 1h ago

JOB REQUIREMENTS: Job Description: Customer Service Representative -
Manitowoc, WI At Manitowoc Ice, a Division of Pentair, you will work
alongside passionate problem-solvers who are committed to the future of
our planet. We put our mission into practice, helping the world
sustainably move, improve, and enjoy water, life\'s most essential
resource. From our residential water filtration to industrial water
management to pool products and more, our 9,000 global employees serve
customers in more than 150 countries, working to help create a better
world for people and the planet through smart, sustainable water
solutions. We have an opportunity for a Customer Service Representative
to join our Manitowoc, WIteam. You will manage accurate and direct entry
of customer purchase orders, provide knowledgeable product and customer
service support and superior customer service support to all customers
including, but not limited to end users, dealers and distributors.This
position will also work with shipping and receiving on the warehouse
floor. You will: Provide outstanding/world class customer service
Accurately maintain an electronic file system Provide general ordering
information to distributors, dealers, and customers by telephone and
written correspondence Trace and/or re-consign shipments with freight
carriers Assist customers with product set up and order tracking
information Proactively discuss application of parts, equipment,
pricing, order status, availability and lead times Key Qualifications:
High School Diploma or equivalent 1+ years of customer service
experience Skilled with MS Office applications; ability to operate all
related equipment for the role. Customer oriented; capable of
effectively dealing with all levels of internal and external contacts
Must be a team player Positive Attitude and Excellent work ethic Strong
planning and problem solving/analytical skills Must be able to sit for
long periods of time in a normal office environment Position
hours/shifts (Overtime Available!): 1st shift: 8:00am - 4:30pm Monday -
Friday This is an in-office position, no remote work Compensation: The
hourly pay for this role is: \$21.50/hr. Opportunity for a rate increase
after you are proficient in certain skills and have fulfilled training.
Actual pay may vary depending on factors including but not limited to
achievements, skills, and experience. Benefits: As part of our
comprehensive benefits packages,... For full info follow application
link. Pentair is an Equal Opportunity Employer. With our expanding
global presence, cross-cultural insight and competence are essential for
our ongoing success. We believe that a diverse workforce contributes
different perspectives and creative ideas that enable us to continue to
improve every day. Race, gender, ethnicity, country of origin, age,
personal style, sexual orientation, physical ability, religion, life
experiences and many more factors contribute to this diversity.
*** APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/A9371E491882439E

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