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Affordable Housing Coordinator

Brookfield Properties • Brooklyn, NY • 6h ago

Brooklyn, New York

Full time

R2052398

Location

The Bellslip - 1 Bell Slip

Business

We know that a "one-size-fits-all" approach doesn't work when it comes to residential living. That's why, at Brookfield Properties, our portfolio features a wide range of options for any stage of life. And though our properties may be diverse, one thing is universal: all offer the unparalleled quality, service, and support our residents deserve.

If you're ready to be a part of our team, we encourage you to apply.

Job Description

Position Summary

Serves as a point of contact for resident interactions on site. Assists with the administrative and coordination for move-in process, resident requests, customer follow-up, renewal process, move-out process, resident transfers, and evictions.

Essential Job Functions

Promotes positive, proactive customer interactions to make their experience of the highest quality. (40%)

Solves simple to complex resident relations issues in a timely manner and ensures that all relevant information regarding resident concerns and requests are accurately recorded. (15%)

Assists residents with the move-in and move-out process as needed. (10%)

Supports and ensures timely input, proper use and full utilization of on-site PC-based property management software systems including assistance in training of new employees and ongoing training of property employees. (10%)

Performs resident retention calls according to guidelines currently in place and assists with the resident retention process which includes renewal paperwork. (10%)

Assists with achieving financial goals through closing on renewals and transfers, participating in leasing goals and communicating the value of our communities. Participates in performance leasing consultant duties as needed (leasing, tours, etc.) (5%)

Process resident applications, lease documents and related paperwork as needed. (10%)

Performs community inspections to ensure aesthetics are maintained to company expectation and assist with intake and input of work orders. (10%)

Education

This position requires a(n) High school diploma / GED.

Work Experience

Below is the required/preferred work experience for this position:

1 - 2 Years: Customer service - preferred

Compensation:

Commensurate with Experience

$21.30 - $29.82 hourly

Great Incentives!

Brookfield Properties cares about the well-being and work-life balance of our valued associates! To show how much we care, we offer awesome incentives that include:

Full benefits package

Generous paid time off

401(k) with company match

Growth and advancement opportunities

Lucrative referral bonus program

Incredible associate rental discount if you choose to live on-site! Who wouldn't want to live at one of our beautiful properties (especially at a discounted rate)?!

Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. Drug free workplace

LI-DG24

We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.

BPMF

The Brookfield Real Estate ecosystem spans the globe through multiple operating companies, all united by our core values. We cover every facet of real estate-from offices and retail spaces to logistics centers, residential homes, and hotels.

Across thousands of properties worldwide, we combine world-class expertise with deep local insights to drive exceptional value. Together, we transform neighborhoods and build lasting communities that stand the test of time. By leveraging the global scale of our operating companies and fostering trusted local partnerships, we collaborate seamlessly to support our communities and achieve shared success.

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