Working Title: Senior Investigator
Job Class: Human Services Program Representative 2
Agency: Human Services Dept
Job ID : 96257
Location : St. Paul
Telework Eligible : Yes
Full/Part Time : Full-Time
Regular/Temporary : Unlimited
Who May Apply : Open to all qualified job seekers
Date Posted : 08/12/2026
Closing Date : 08/25/2026
Hiring Agency/Seniority Unit : Human Services Dept / MAPE DHS Central Office
Division/Unit : DHS - Central Office / OIG-LIC MII Investigations 3
Work Shift/Work Hours : Day Shift / 8:00am to 4:30pm
Days of Work : Monday - Friday
Travel Required : Yes, (Approximately 50% travel with 15% being overnights)
Salary Range: $32.97 - $48.60 / hourly; $68,841 - $101,476 / annually
Classified Status : Classified
Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE
FLSA Status : Nonexempt
Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes
The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.
The work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
This position is eligible for telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) for applicants who reside in Minnesota or in a bordering state, with supervisory approval and satisfactory performance. If you live in a state bordering Minnesota, you must live within 50 miles or less from the primary work location to be eligible for telework.
Flexible work hours may be permitted with supervisor approval.
This position exists to execute the responsibilities of the Commissioner of Human Services, pursuant to the provisions of the Human Services Licensing Act (HSLA), the Maltreatment of Minors Act (MOMA), and the Vulnerable Adults Act (VAA). Individuals in this position protect the health, safety, and welfare of children and vulnerable adults through the investigation of complex allegations of maltreatment and licensing violations involving individuals receiving a wide range of licensed services. These services are licensed by the Department of Human Services, or in some instances the Department of Corrections, and others including adult foster care; children's residential facilities; and residential and day treatment services for substance use, mental health, or developmental disabilities. Upon completion of the investigation, additional recommendations, licensing sanctions, or corrective action plans can be ordered to ensure the ongoing safety of the children and vulnerable adults served in these facilities.
Responsibilities include, but are not limited to:
Conduct maltreatment investigations in accordance with unit protocol and state and federal regulations.
Summarize maltreatment determinations and actions taken in public documents that meet unit protocol and statutory requirements.
Defend maltreatment determinations and licensing actions and sanctions through administrative reconsideration, fair hearings, and administrative hearing processes.
Promote and maintain a positive team environment and relationships with internal and external partners and stakeholders.
Minimum Qualifications
To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.
Three (3) years of working experience using investigative techniques necessary to conduct investigations of comprehensive licensed social services programs.
Experience must demonstrate the following:
Oversight of or monitoring compliance with state and federal rules, regulations, and laws governing licensed and regulated programs.
Investigative methodology and techniques.
Analyze investigative files and make determinations.
Professional writing that demonstrates the ability to summarize information gathering and investigations.
Technical skills, including typing and management of multiple databases.
Preferred Qualifications
Comply with all applicable statutes, rules, regulatory standards, and policies impacting the Agency's overall work environment, including but not limited to: Department of Human Services (DHS) Policies and Procedures, Affirmative Action, American with Disabilities Act, Prohibition of Sexual Harassment Policies, DHS Code of Ethics, DHS Code of Conduct, Minnesota IT Services(MNIT) Security Policies and Standards, Minnesota Management and Budget (MMB) Administrative Procedures, and MMB HR Policies and Procedure.
Comply with all applicable statutes, rules, regulatory standards, and policies pertaining to this data, including but not limited to the Minnesota Government Data Practices Act (MGDPA), the Minnesota Health Records Act, and the Health Insurance Portability and Accountability Act (HIPAA).
Write public documents that summarize the information obtained during investigations.
The ability to manage a high volume of work while meeting established timelines.
Culturally competent and professional oral communication skills to effectively gather information from diverse individuals.
Effective relationship management to promote and maintain positive relationships with various internal and external stakeholders. This includes team members in the Licensing Division, DHS licensed providers and their staff, family members and guardians of those receiving DHS services, county partners, and law enforcement.
Independent critical thinking and professional judgment necessary to respond in the field to various and unique investigation questions and situations.
Variety of experiences working effectively with others from different backgrounds and cultures.
Additional Requirements
You must possess a valid driver's license.
Candidate for this position is required to successfully pass a background investigation prior to employment. Background investigation components are as follows:
Criminal background check
Reference check
Fingerprinting check (MNJIS/CJIS)
Complete the Criminal Justice Information System (CJIS) Security Awareness training within 3-business days from the start of employment; and successfully obtain/retain CJIS certification annually.
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.
Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.
