Location: Albany, NY Category: Information Technology Job Type: Exempt Posted On: Fri Jul 24 2026 Job Description:
Function and Scope
Reporting to the Director of Enterprise Application Services, the Associate Director serves as a key member of the Information Technology Services (ITS) leadership team. This role plays an important part in advancing the organization's enterprise applications strategy, partnering with business leaders to identify opportunities for innovation and improvement, and helping shape the future of business services through technology. Working collaboratively with ITS leadership, the Associate Director contributes to strategic planning, technology priorities, and initiatives that enhance organizational effectiveness and support long-term goals.
This position leads a team of business analysts who partner with stakeholders across the organization to improve business processes, maximize the value of enterprise systems, and deliver technology solutions that support organizational goals.
The ideal candidate is an experienced Business Analyst who is ready to take the next step into organizational leadership. This role offers the opportunity to lead a highly collaborative team, influence enterprise-wide technology decisions, engage with senior leaders, and help drive innovation through emerging technologies, automation, analytics, and AI-enabled solutions.
Key Responsibilities
The Associate Director of Enterprise Applications and Business Solutions' responsibilities include, but are not limited to:
Leadership & Strategic Partnership
Lead and inspire a team of business analyst professionals, fostering a culture of collaboration, innovation, continuous learning, and exceptional customer service.
Partner with business leaders to understand strategic priorities and identify opportunities to improve organizational effectiveness through technology.
Contribute to the development and execution of Enterprise Application Services and Information Technology strategic plans.
Establish priorities for the team and ensure resources are aligned with organizational goals and emerging business needs.
Build strong relationships with campus stakeholders, central office partners, and technology vendors to advance enterprise initiatives.
Serve as a trusted advisor and champion for business process improvement and technology modernization efforts.
Business Analysis, Process Improvement & Portfolio Leadership
Lead enterprise-wide efforts to evaluate, improve, and optimize business processes and supporting technologies.
Guide business analysis activities, including requirements discovery, business process assessment, solution evaluation, testing coordination, and implementation planning.
Facilitate collaboration between stakeholders and the development team to ensure solutions address business objectives and deliver measurable value.
Oversee the enterprise application portfolio and help define application roadmaps that support organizational priorities.
Identify and advance opportunities for automation, workflow improvement, reporting enhancements, and improved user experience.
Drive adoption of best practices in business analysis, requirements management, and solution governance.
Innovation & Emerging Technology
Stay current on industry trends, emerging technologies, AI, automation, analytics, and enterprise platforms.
Evaluate opportunities to leverage new technologies to improve services, increase efficiency, and support strategic objectives.
Help create a culture that embraces innovation, experimentation, and continuous improvement.
Partner with leadership to identify technology investments that provide long-term organizational value.
Vendor & Relationship Management
Develop and maintain strong partnerships with software vendors and service providers.
Participate in vendor evaluations, contract discussions, and performance reviews.
Ensure vendor-delivered services align with organizational expectations and strategic objectives.
Job Requirements:
Qualifications
Bachelor's degree in information technology, Business, Management Information Systems, or a related field and five years of progressively responsible experience; or an equivalent combination of education and experience.
Significant experience in business analysis, enterprise applications, process improvement, or technology-enabled transformation.
Experience leading projects, initiatives, or teams in a complex organizational environment.
Demonstrated ability to mentor, coach, and develop staff while fostering a collaborative and high-performing culture.
Strong understanding of business process analysis, requirements management, change management, and solution delivery practices.
Experience managing competing priorities and leading multiple initiatives simultaneously.
Strong communication, facilitation, relationship-building, and influencing skills.
Experience with ERP or enterprise business systems preferred.
Knowledge of cybersecurity, governance, and compliance principles preferred.
Salary: $127,839 - $157,590
Additional Information:
As an Equal Opportunity / Affirmative Action Employer, The Research Foundation for SUNY will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex, pregnancy-related conditions, reproductive health decisions, childbirth or related medical conditions, sexual orientation, gender identity or expression, transgender status, age, national origin or ancestry, marital status, familial status, citizenship, physical and mental disability, prior arrest or conviction record, genetic characteristics/genetic information, predisposition or carrier status, domestic violence victim status, military status or service, veteran status, or any other characteristics protected under federal, state or local law. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
Review of applications will begin immediately and continue until the position is filled.
The Research Foundation for the State University of New York is not an agency or instrumentality of the State of New York. Employees of the Research Foundation for the State University of New York are not state employees, do not participate in any state retirement system, and do not receive state fringe benefits. The Research Foundation for the State University of New York operates under a contract with The State University of New York and receives no directly appropriated state funding.
