Field Service Sales Manager

Robert Half • Bethlehem, PA • 5h ago

Description

We are looking for a Field Service Sales Manager to strengthen our aftermarket service business in Bethlehem, Pennsylvania. This role focuses on building trusted customer relationships, uncovering service growth opportunities, and recommending solutions that improve equipment performance, uptime, and lifecycle value. The ideal candidate brings a consultative sales approach, commercial insight, and the ability to connect technical service offerings with customer operational goals.

If you are already in contact with one of our Recruiting Managers, please reach out to them directly to discuss this opportunity. If not, for immediate consideration, please apply or call Warren Knight at 484-214-2624

Responsibilities:

Create and carry out a territory sales strategy that increases revenue from field service and aftermarket offerings.

Engage manufacturers and industrial customers to identify needs related to maintenance programs, repair work, emergency support, spare parts, retrofits, and modernization services.

Develop productive relationships with plant leadership, maintenance teams, engineering contacts, and procurement stakeholders.

Visit customer facilities to assess equipment conditions and propose service solutions that improve reliability and reduce unplanned downtime.

Produce service proposals, pricing packages, and contract documents, then lead commercial discussions to secure agreements.

Work closely with operations, engineering, and project teams to support smooth delivery and strong customer outcomes after the sale.

Maintain accurate pipeline activity, sales forecasts, and account updates within CRM and related sales systems.

Track customer satisfaction levels and identify follow-on opportunities that expand long-term service partnerships.

Monitor industry activity, competitor positioning, and changing customer priorities to refine sales efforts and market approach.

Attend trade events, customer meetings, and industry gatherings to promote service capabilities and strengthen business development efforts.

Requirements

At least 3 years of hands-on experience in outside sales, industrial services, manufacturing, equipment support, or a related commercial environment.

Demonstrated success selling service agreements, maintenance programs, technical support offerings, or other aftermarket solutions.

Solid understanding of manufacturing environments, industrial equipment, and maintenance-related customer needs.

Strong consultative selling, negotiation, and account relationship management abilities.

Ability to review technical information and present practical recommendations to both operational teams and business decision-makers.

Experience using Salesforce CRM or sales management platforms to manage opportunities, forecasting, and customer activity.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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