Residential Account Manager

South Jersey Industries • Stewartsville, NJ • 1d ago

About Us

Elizabethtown Gas is a natural gas utility company that delivers safe, reliable, and affordable natural gas to over 300,000 residential, commercial, and industrial customers in Union, Middlesex, Sussex, Warren, Hunterdon, Morris, and Mercer counties. At our core, we're dedicated to being a committed community partner, delivering exceptional customer service and developing innovative clean energy solutions to meet the needs of the future.

At Elizabethtown Gas, we believe that our employees are our most valuable asset. Whether you're a seasoned operations technician or an early-career legal professional, our culture, inclusive workforce, and leadership development and training programs will provide you with the tools you need to either kickstart your career or bring it to new heights.

Position Summary

The Residential Account Manager for Elizabethtown Gas's Union Division is responsible for growing residential customer conversions through proactive sales outreach, contractor engagement, and community involvement. This field-based role focuses on converting homes to natural gas and supporting customers through the conversion journey.

This position will require travel to other Elizabethtown Gas offices and may require work outside of normal business hours as needed for customer appointments.

Position Responsibilities :

Deliver on assigned sales targets by maintaining strong prospecting activities and achieving high appointment and close rates.

Follow up on leads and develop effective relationships with current and prospective customers leveraging lead-generating activities such as cold calling , door-to-door sales , n eighborhood/group presentations as well as attendance at community events.

Educate prospective customers on the conversion to natural gas process, setting clear and honest expectations of timelines and activities .

Build and foster a network of referral partnerships to create new opportunities for customer and revenue growth including relationships with HVAC contractors, real estate professionals, and other trade organizations .

Capture sales activity in Salesforce .

O nboard new residential customers a nd recommend improvement measures based on Energy Efficiency Programs.

Maintain accurate records including sales call reports, expense reimbursement forms, etc.

Attend regular sales meetings and development training . ??

Perform other duties as assigned.?

Environmental Working Conditions

Perform field work tasks year round

Safety sensitive

Travel/Driving to meet with customers

Frequently meet with contractors at construction sites with exposure to extreme temperatures , noise atmospheric conditions such as dust, dampness, humidity

Qualifications

Required Experience :

High School Diploma or equivalent is required. College education or degree is preferred.

Minimum of 3 years sales experience, with at least 2 years in successful direct sales in a commissioned sales environment; or relevant work experience

C old calling and door to door sales experience

Proven track record of meeting and exceeding sales goals

Valid driver's license

Proficiency working in a CRM platform , Salesforce preferred

Proficiency in Microsoft Office Suite

Required Skills:

Exceptional people and project management skills

Outstanding time management, prospecting, and presentation skills

Dedication to delivering positive customer experiences

Excellent organizational, interpersonal, verbal, and written communication skills

A bility to develop and maintain relationships with customers in a competitive environment

Ability to develop and nurture collaborative working relationships with Sales team and other internal busines s partners including Marketing, Design, and Engineering

Demonstrates initiative and resourcefulness , and the a bility to work with minimal supervision

Self-directed, highly motivated, results-driven , problem-solv er

Preferred Skills:

Salesforce experience

Project management experience

Ability to understand, explain and conduct energy cost and consumption comparisons

Explore the Possibilities

South Jersey Industries employs a diverse range of talent - from construction contractors to environmental specialists. Regardless of the position, mentoring and networking, hands-on experience, gaining industry knowledge and the opportunity to make a meaningful impact on our business and in our communities are all exciting ways that we welcome our employees at SJI. And as a company committed to creating an engaging culture built on inclusion and diversity, you're sure to find an opportunity that makes you feel included, empowered, and ready to "bring your whole self to work" every day.

Benefits Package Overview

SJI offers a competitive and comprehensive benefits package to eligible employees.

The SJI "Total Rewards" Benefits Package include:

Flexible vacation, Paid Time Off, and Sick Leave package

Comprehensive Health, Dental, and Vision Insurance

Short-term and Long-term Disability Insurance

401(k), with generous company match

Employee Resource Groups to encourage employee engagement, nurture professional development, and foster an inclusive environment.

Equal Opportunity/Affirmative Action Employer

At this time, SJI is only considering applicants authorized to work in the United States currently and in the future without the need for visa sponsorship.

Go to Apply

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