Global Workplace Solutions (GWS) Local is a hardservices-led, tailored facility management solution. We self-perform hardservices while partnering with best-in-class soft service providers to offercustom facility and project management solutions to our clients. We focus onempowering our team with a high-level of downstream accountability, resultingin an agile and efficient service delivery.
In addition to our core facility and projectmanagement capabilities, our platform offers direct access to our Best-in-Classservices including ESG, Security Consulting, Workplace Strategy, and WorkplaceExperience.
TheWorkplace Experience Coordinator is responsible for supporting day-to-dayworkplace
operations,employee services, visitor experience, facilities coordination, meetingreadiness, pantry standards, and local service delivery for the Irvine office.
Thisrole serves as the primary on-site point of contact for workplace services andprovides
independentlocal support while remaining aligned with account-wide service expectations, operationalprocedures, and company standards.
TheWorkplace Experience Coordinator is expected to take ownership of the officeenvironment, proactively identify needs, coordinate with vendors and internalpartners, and escalate matters requiring additional support or approval. Therole helps maintain a professional, welcoming, organized, andhospitality-focused workplace for employees, visitors, and business partners.
PrimaryResponsibilities
Receptionand Visitor Support
Provideprofessional and welcoming experience for employees, visitors, guests, andbusiness partners. Greet visitors, coordinate arrivals, prepare meeting spaces,maintain reception areas, communicate professionally, and escalate securityconcerns as needed.
Workplaceand Employee Support
Serveas the primary on-site workplace resource, support employees with office needs,
communicateworkplace updates, gather feedback, support engagement initiatives, and resolveroutine issues independently.
Meeting,Event, and Logistics Coordination
Coordinatemeetings, events, room readiness, catering, AV, deliveries, shipping,receiving, and post-event resets while partnering with vendors and internalstakeholders.
FacilitiesOperations and Maintenance Support
Conductoffice walkthroughs, coordinate maintenance, track service requests, overseevendor follow-up, and maintain employee-facing spaces.
Pantry,Supplies, and Inventory Management
Maintainpantry and office supplies, coordinate reorders, monitor inventory, maintaincleanliness, and follow purchasing controls.
ServiceRequest Coordination
Manageworkplace requests, communicate status updates, coordinate resolutions,document activity, and escalate recurring issues.
Vendorand Service Provider Coordination
Coordinatevendors, maintenance, catering, deliveries, property management, and ensure
compliancewith site procedures.
Health,Safety, and Compliance
Supportsafety inspections, emergency preparedness, incident reporting, complianceactivities, and workplace security.
AccountAlignment and Communication
Maintainconsistency with account-wide processes, participate in reporting, communicateoffice updates, and escalate decisions requiring leadership review.
Skillsand Qualifications
Stronghospitality mindset, communication, organization, independent judgment,technology proficiency, vendor coordination, and workplace operationsexperience preferred.
ReportingStructure
Reportsthrough the account management structure and serves as the primary localworkplace contact while partnering with leadership, vendors, propertymanagement, and service providers.
SuccessMetrics
Timelyservice resolution, workplace readiness, positive stakeholder feedback,effective vendor management, accurate inventory control, safety compliance,proactive issue identification, and strong local ownership.
Conclusion
TheWorkplace Experience Coordinator maintains a professional, welcoming, andefficient
workplaceby coordinating daily operations, supporting employees and visitors, managingvendors, and ensuring consistent service delivery.
Why CBRE
When you join CBRE, you become part of theglobal leader in commercial real estate services and investment that helpsbusinesses and people thrive. We are dynamic problem solvers andforward-thinking professionals who create significant impact. Our collaborativeculture is built on our shared values - respect, integrity, service andexcellence - and we value the diverse perspectives, backgrounds and skillsetsof our people. At CBRE, you have the opportunity to chart your own course andrealize your potential. We welcome all applicants.
Applicant AI Use Disclosure
We value human interaction to understand eachcandidate's unique experience, skills and aspirations. We do not use artificialintelligence (AI) tools to make hiring decisions, and we ask that candidatesdisclose any use of AI in the application and interview process.
California Residents: CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the Workplace Experience Coordinator position is $40,000 annually, and the maximum salary for the Workplace Experience Coordinator position is $51,706 annually. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience.
Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
