Mid-Market Client Partner

FranklinCovey • Annapolis, MD • 9h ago

We give strategy the human edge.

FranklinCovey (NYSE: FC ) is the world's most trusted leadership and organizational performance partner that gives strategy the human edge. We help organizations achieve the breakthrough results that matter most. Using proven, principle-centered frameworks and practices, we build high-trust leaders, teams and cultures and help clients translate strategy into consistent execution. For more than 40 years, we have tested this approach with thousands of clients from Fortune 100 companies to educational and government institutions, providing professional services across 160 countries.

To learn more, visit franklincovey.com.

Title: Mid-Market Client Partner

Global Title: Client Partner - Major Market

Division & Department: Enterprise Client Success

Status: Full-Time Exempt

Reports to: Managing Director, Major Accounts

Location: Remote - Anywhere in the contiguous United States

Compensation: Anticipated compensation for this position is an OTE of 120-155k* split 60/40 between base/commission.

Date Posted: 7/16/2026

Job Summary**

As the Major Market Account Manager, you will focus on cultivating, nurturing, and expanding relationships with our existing clients, specifically with organizations that employ between 500 and 5,000 individuals. Your primary goal will be to drive revenue growth by identifying and pursuing opportunities for upselling and cross-selling our products and services, as well as overseeing and closing contract renewals to ensure long-term client satisfaction. The ideal candidate will have a strong understanding of Major Market level client needs and a proven track record of managing complex accounts.

Essential Job Functions

Client Relationship Management: Build and maintain strong, long-lasting relationships with key stakeholders within assigned Major Market accounts to foster trust and loyalty.

Business Growth: Identify and pursue opportunities for expanding the book of business within existing accounts, focusing on upselling and cross-selling initiatives.

Strategic Planning: Collaborate with clients to understand their business objectives and challenges and develop tailored strategies that align our solutions with their needs.

Account Monitoring: Regularly assess account performance, tracking key metrics and customer feedback to ensure satisfaction and drive retention.

Cross-Functional Collaboration: Work closely with internal teams, including sales, marketing, and product development, to ensure alignment on client needs and deliverables.

Reporting and Analysis: Prepare and present detailed reports on account performance, pipeline growth, and industry trends to both internal stakeholders and clients.

Problem Resolution: Address client concerns promptly and effectively, ensuring timely solutions and a high level of client satisfaction.

Basic Qualifications

Bachelor's or advanced degree in Business Administration, Marketing, or a related field.

3+ years of experience in account management, sales, or business development.

Preferred Skills & Experience

3+ years of experience in a Major Market environment.

Proven track record of successfully managing and growing client accounts, with demonstrated ability to meet or exceed revenue targets.

Strong understanding of Major Market client needs and market trends within relevant industries.

Excellent communication, negotiation, and interpersonal skills.

Ability to work independently and collaboratively in a fast-paced environment.

Proficiency in CRM software and Microsoft Office Suite.

Strong analytical and problem-solving skills, with a results-oriented mindset.

Benefits include medical, dental, and vision insurance, HSA, employee stock purchasing program, 401(k), paid time off, holiday pay, and more. Please visit https://franklincoveybenefits.com/ for details.

*Actual offer may be outside of this prediction and will be determined by education, experience, knowledge, skills, and abilities, as well as geographic location, internal equity and alignment with market data.

**Unless otherwise noted, applications will be accepted for a minimum of three (3) days from the initial published date on the FranklinCovey job board, but the posting may close at any time after the specified duration.

Employer Information

For an overview of our Interview Process, please visit https://franklincovey.com/careers/working-at-franklincovey/.

FranklinCovey is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Please visit https://www.franklincovey.com/careers/notices-and-provisions/ for our full Equal Employment Opportunity policies and Nondiscrimination Provision.

Direct Reasonable Accommodation requests to accommodations@franklincovey.com.

For our Privacy Policy, please visit https://www.franklincovey.com/privacy.

LI-Remote

LI-AT1

Similar Jobs

Student Trainee (Information Technology)

Joint Activities • Fort Meade, MD • 8min ago

IT & Engineering

Summary About the Position: This position is a DOD Cyber Excepted Service (CES) personnel system position in the Excepted Service under 10 USC 1599f. Employees occupying CES positions are in the Excepted Service and must...

8min ago

Go to Apply

Telecommunications Technician - TS/SCI w/Poly

General Dynamics Information Technology • Annapolis Junction, MD • 11min ago

Sales & Marketing

Req ID: RQ224505 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Network and Telecommunications Skills: Telecommunication Syst...

11min ago

Go to Apply

Architect

Highmark Health • Annapolis, MD • 14min ago

Company : enGen Job Description : JOB SUMMARY This job, within area of expertise (application, solution, information, technology, business), designs, develops, implements, supports, and optimizes architecture strategy to...

14min ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Landover, MD • 2h ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

2h ago

Go to Apply

Part Sales Manager - Part Time

AutoZone, Inc. • Landover, MD • 2h ago

Management & Administrative

2h ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Baltimore, MD • 2h ago

Management & Administrative

2h ago

Go to Apply

Teller Retail Banker

Woodforest National Bank • Severn, MD • 3h ago

Retail & Hospitality

Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation.Woodforest National Bank is...

3h ago

Go to Apply

Finance Manager

GovCIO • Annapolis, MD • 3h ago

Finance, Accounting & Banking

United States Suitability/Public Trust Fully remote Financial Analysis Overview GovCIO is a team of transformers--people who are passionate about transforming government I.T. We believe in making a difference by developi...

3h ago

Go to Apply

Litigation Attorney

Robert Half • Baltimore, MD • 3h ago

Legal & Paralegal

Description We are looking for an attorney with at least three years of litigation experience to join a busy practice in Baltimore, Maryland. This position is well suited for someone who wants frequent courtroom appearan...

3h ago

Go to Apply

Principal Materials Supply Chain Management

Oracle • Annapolis, MD • 3h ago

Management & Administrative

Job Description Oracle Cloud Infrastructure (OCI) is seeking a Senior Materials Supply Chain Management leader to lead materials planning, manufacturing coordination, and supply execution supporting OCI's global cloud in...

3h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)