Global Computer Operations Support Analyst (26-250) T4 / COS-M

APEX SYSTEMS LLC • Colorado Springs, CO • 1d ago

Job#: 3040053

Job Description:

Computer Operations Support Analyst

Location: Colorado Springs, Colorado (Onsite)

Candidates must be able to obtain and/or maintain a Department of Defense TS/SCI clearance as a condition and continuation of employment.

Role Overview

The selected candidate will be part of a team that performs daily system monitoring, operations, and maintenance of mission systems in a 24x7 environment. This role provides first-level technical support, performing initial troubleshooting of hardware, software, and networks. The position involves documenting and reporting all events and issues to leadership while receiving tasking and direction for all operations and events.

Key Responsibilities

Perform daily system monitoring, operations, and maintenance of designated systems.

Provide first-level technical support to the customer.

Conduct initial troubleshooting of all local hardware, software, and networks.

Document and report all events and issues to leadership.

Receive tasking and direction for operations, tests, and real-world events.

Assist in the maintenance of user accounts as directed.

Operate and sustain mission systems and/or training system environments.

Troubleshoot with internal and external agencies to establish network connectivity.

Required Qualifications

Experience: An advanced degree with 0-1+ years of experience or a bachelor's degree with 0-3+ years of experience or equivalent. The candidate should have a background in the operations and maintenance of large-scale computer and communications systems or networking environments.

Technical Skills: Experience in system and/or network administration (UNIX, Linux, and Windows), and troubleshooting hardware and software components. Must possess a DoD 8140 certification at IAT Level II or higher (e.g., Security+ CE, CySA+, GSEC, SSCP, etc.) and maintain it for the full contract period.

Preferred Qualifications

Experience and knowledge of C2BMC System or Missile Defense Systems.

Linux Certification (e.g., Linux+, LPIC-1, RHCSA).

Experience using Confluence and Jira.

Basic scripting knowledge (Bash).

Active Directory experience.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here{rel="noopener noreferrer" target="blank"} for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy{rel="noopener noreferrer" target="blank"}

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.

VEVRAA Federal Contractor.

We request Priority Protected Veteran & Disabled Referrals for all of our locations within the state.

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