Medical Records Supervisor

Summary

Title:Medical Records Supervisor

ID:0912-MR

Department Location:3205/3207 N. Academy, Colorado Springs, CO 80917

Category:Manager / Professional

Description

Peak Vista Community Health Centers is a nonprofit health care organization whose mission is to provide exceptional health care to people facing access barriers through clinical programs and education. We provide integrated health care services including medical, dental, and behavioral health through our 20 outpatient health centers. We deliver care with our strong "Hospitality" culture. Our organization has over 800 employees and serves more than 74,300 patients annually in the Pikes Peak and East Central regions of Colorado. Our service area covers 14 counties, from the front range to the Kansas border, with locations throughout Colorado Springs, Fountain, Divide, Limon, and Strasburg. Peak Vista is accredited by the Accreditation Association for Ambulatory Health Care, Inc. (AAAHC).

Compensation (Pay): $45,000 to $65,060/annually, based on experience.

Summary of Benefits:

Medical, Dental, Vision, Life, STD, LTD

403(b) Retirement with Company Match

Paid Time Off

Tuition Assistance

Perks Rewards

Employee Assistance Program

https://www.peakvista.org/resources/benefits-summary

Job Summary : The Medical Records Supervisor reports to the Medical Records Manager. The Medical Records Supervisor is responsible for supporting the Medical Records Department regarding a variety of ongoing projects, training, and day-to-day operations of the Medical Records Team. These operations and projects include but are not limited to developing and creating content regarding the SharePoint Page and newsletter, training of department staff, identifying training needs, day-to-day support for all technicians, tracking staff productivity, and providing overall support and coordination for the department. This position will have a hands-on work approach to participate in daily tasks, support staff directly, and lead by example to maintain high standards of performance and service.

Essential Duties and Responsibilities:

Collaborates with leadership to orient, train, and continuously develop staff, ensuring all technicians are properly and consistently trained.

Assists in the development and maintenance of Medical Records Department Standard Operating Procedures (SOP's) and Guidelines

Provides health information and other pertinent information to our internal and external customers as authorized and as needed

Maintains control and security of health information through established policies and compliance with HIPAA and other regulatory standards

Ensures the creation and implementation of comprehensive training plans and materials that align with departmental goals and staff development needs

Provides narrative reports and statistical data regarding the performance of the Medical Record Department

Participation in various projects

Maintains the Medical Records SharePoint page

Construction of monthly department newsletter

Maintenance of timecards for direct reports

Performs staff evaluations (bi-annual conversations)

Collaborates with the Medical Records Manager regarding the annual budget

Orders all supplies for the department

Ability to frequently travel inside and outside of the Colorado Springs area to provide on-site training support

Promotes and demonstrates the mission, vision, and Core Values of Peak Vista

Develops and maintains good working relationships with all departments, the management team, medical staff, and leadership

Embraces cultural diversity amongst ourselves and our community

Responsible for the human, financial, and material resources as well as data and information entrusted to us

Strives to deliver the best outcomes and highest quality service.

Demonstrates knowledge of and adherence to the Compliance Plan and Conflict of Interest requirements

Enhances the effectiveness, efficiency and productivity of the department by contributing to and participating in department performance improvement goals

Other duties as assigned

Supervision Exercised: Medical Records and Release of Information Technicians

Demonstrates strong leadership skills, knowledge and abilities. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Ensures that the appropriate personnel meet all job required competencies.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Spanish bilingual preferred.

Education: High school diploma or equivalent education. Bachelors in relevant area preferred.

Work Experience: 3-4 years of relevant work experience, with 2 years of leadership experience, required. Experience in the healthcare/medical record field is required.

Computer Skills: Intermediate - ability to access the intra/internet to manage timecard, review policies and procedures, and read company communications; use e-mail to communicate with co-workers, leadership, and other departments; use and create a variety of templates, complex tables, merges; manage table data, sort and filter merges, and also perform basic work with existing Macros; customize toolbars, import and insert graphs, embed Excel data, and elaborate reports; work with multiple worksheets, filter data, use integrate functions, and manipulate databases; customize templates and the PowerPoint environment, and to make a presentation interactive by using hyperlinks and action buttons

Certificates and Licenses: A valid driver's license in good standing. RHIT (Registered Health Information Technician) certification preferred.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

OSHA risk level/work environmental hazards: This position has been categorized as OSHA Level Three. See Exposure Control Plan for details. The noise level in the work environment is usually quiet.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 20 pounds. While performing the duties of this job, the employee is frequently required to sit. The employee is occasionally required to stand and walk.

*Successful candidates will complete pre-employment screening; which includes, but is not limited to a Criminal Background check. Peak Vista Community Health Centers is a drug and alcohol free workplace and an Equal Opportunity Employer.

**PVCHC participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee's I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit: everify.com

Peak Vista

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