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Audio/Video Telecommunications Analyst/Operator

General Dynamics Information Technology • Washington, DC • 1h ago

Req ID: RQ224007

Type of Requisition: Regular

Clearance Level Must Be Able to Obtain: Top Secret

Public Trust/Other Required: None

Job Family: Network and Telecommunications

Skills:

Audiovisuals,Audiovisual Systems,End Users,Teleconferencing Systems

Experience:

3 + years of related experience

US Citizenship Required:

Yes

Job Description:

Key Responsibilities

Provide guidance for the analysis, maintenance, and modification of complex

telecommunication systems to meet operations standards.

Provide guidance regarding complex telecommunication systems usage and recommend changes as appropriate.

Coordinate with event organizers, presenters, and technical staff to understand requirements and confirm equipment needs.

Conduct equipment testing, calibration, and system checks in advance of events.

Provide guidance for end-user training of telecommunications features and functionality.

Set up and operate audio visual equipment including microphones, projectors, speakers, monitors, cameras, video switchers, and conferencing systems.

Support in-person, hybrid, and virtual meetings and events, ensuring high-quality audio and video delivery.

Manage and monitor AV systems during live events to quickly identify, diagnose, and resolve issues.

Handle AV recordings, livestreams, and playback when required.

Maintain inventory of AV equipment, track usage, and request equipment maintenance or replacements as needed.

Submit trouble tickets for hardware and software problems to Tier 2 and 3 support teams for repair or replacement

Ensure AV setups comply with organizational standards, safety guidelines, and security protocols.

Provide user support and training on AV tools, room systems, and conferencing platforms.

Document event setups, troubleshooting actions, and equipment performance.

Qualifications

Must have 3+ years of experience

Bachelor's degree in Telecommunications, or related technical field; equivalent experience will be considered.

Experience operating and supporting professional audio, video, and conferencing systems.

Working knowledge of AV signals, equipment @types, and troubleshooting methods.

Experience with hybrid meeting platforms (e.g., Microsoft Teams, Zoom, Webex).

Ability to lift and move AV equipment as needed.

Strong communication, customer service, and problem-solving skills.

Ability to work independently and collaboratively in fast-paced environments.

Must be able to work morning and evening shift

Must possess a Top Secret Clearance

Must be able to obtain and maintain a DHS Entry on Duty (EOD) at the SCI level

Preferred Qualifications

Experience with enterprise-level AV infrastructure or control systems (e.g., Crestron, Extron, Biamp).

Industry certifications (e.g., CTS, AVIXA) are a plus.

Experience supporting federal/enterprise environments with security or access requirements.

GDIT IS YOUR PLACE

At GDIT, the mission is our purpose, and our people are at the center of everything we do.

? Growth: AI-powered career tool that identifies career steps and learning opportunities

? Support: An internal mobility team focused on helping you achieve your career goals

? Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off

? Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY

Explore an enterprise IT career at GDIT and you'll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.

The likely salary range for this position is $93,662 - $107,712. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events at https://gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

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