Description
Exclusive opportunity with Financial Institution located in Golden Valley, MN. We are looking to add 3 new team members to support New Business Applications through FLAIR, supporting policies Inforce. Training will be on site for a minimum of 4 weeks and then become Hybrid. 3 days in office and 2 days remote. This could go longer, depending on how training is retained. This position is open due to an influx of applications This is a blend of completing tasks and providing customer service to Financial Advisors and Financial Professionals who are submitting the applications for Annuity products. This team supports current customers that want to change their current policy into a new product or policy. Phone work is required, No direct Customer contact but you will be expected to speak with Financial Advisors and Financial Professionals that will communicate with end customers. Most of the communication is through email and a couple of phone calls, if customer/client prefers. Working with Broker Dealers, FMO's, and internal partners. We really would like to see candidates that are NOT afraid to pick up the phone and walk through the Financial Advisors issues. Typical Day - processing and accuracy is very important. Number of tasks processed per day could be as much as 50 items, very high volume. Easier items would require less research, investigative work, etc. When working the more difficult tasks, processing 25 items daily would be expected due to the amount of time spent in discovery. Work Environment / Department Info - New Business FLAIR Annuity (Variable and Fixed). Applications are being sent to this team from Field Reps (Financial Advisors). Each application needs to be reviewed and sent back if there are errors or items missing. The field reps are working directly with customers and the field reps rely on you to get the application approved and in force!
Skills
Customer service, Customer support, Call center, processing experience, mortgage, Support, Data entry
Top Skills Details
Customer service,Customer support,Call center,processing experience,mortgage
Additional Skills & Qualifications
HS Diploma 2+ years of recent professional corporate experience Prefer College Graduate and Financial Services experience Hiring Manager did state that Customer Service Call Center background would work as well.
Experience Level
Intermediate Level
Job Type & Location
This is a Contract position based out of Golden Valley, MN.
Pay and Benefits
The pay range for this position is $20.00 - $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Golden Valley,MN.
Application Deadline
This position is anticipated to close on Jul 22, 2026.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
