Global Capital Markets Client Administrator IV

M&T Bank • Wilmington, DE • 3h ago

Overview:

Leads all aspects of Global Capital Markets trust or entity administration and servicing of high net-worth private and institutional clients. Supports senior account relationship managers. May serve as administrator for large (as defined by business) and/or highly complex clients. Serves as primary point of contact or relationship lead for client. Maintains daily contact with clients to address general inquiries and/or facilitate client requests. Processes all related transactions, including collecting critical documents, processing cash disbursements, trades and account balances, establishing new accounts and facilitating client requests for discretionary distributions and trust terminations. Ensures proper administrative management for accounts under responsibility. Contributes knowledge to process, procedures and strategic decisions related to the role.

Primary Responsibilities:

Oversee client relationships, making appropriate recommendations regarding design and administration of institutional and/or corporate trust accounts.

Assist senior account representative(s) in revenue generating activities by providing appropriate recommendations, preparing documents for and participating in meetings. Manage daily implementation of client strategies as required.

Foster client relationships with assigned client base, serving as primary point of contact for the client; make recommendations for services to correct and/or enhance the client experience. Resolve problems and respond to client requests in a timely manner.

Manage relationships with internal and external service partners; assess issues requiring immediate attention in a timely manner and work to resolve all other issues through the normal course of business utilizing available resources.

Develop and maintain a high level of industry knowledge applicable to the business and demonstrate the ability to articulate that knowledge internally and externally. Remain current on industry news applicable to the line of business.

Exhibit an in-depth knowledge of corporate policies and procedures related to the administrative role in complex situations.

Provide and maintain appropriate levels of controls to minimize losses.

Provide effective support, coaching and/or mentoring of any assigned team associates.

Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.

Promote an environment that supports belonging and reflects the M&T Bank brand.

Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

Complete other related duties as assigned.

Scope of Responsibilities:

The position may mentor and provide guidance to less experienced personnel or other staff.

Education and Experience Required:

Bachelor's degree and a minimum of 2 years' relevant work experience with direct client contact,

OR in lieu of a degree,

A combined minimum of 6 years' higher education and/or work experience, including a minimum of 2 years' relevant work experience with direct client contact

Strong focus on customer service and satisfaction

Excellent verbal and written communications skills

Education and Experience Preferred:

Degree focus on Finance, Business, Economics or Accounting

CCTS (Certified Corporate Trust Specialist) certification if corporate trust focus

Strong skills in pertinent software applications, with ability to rapidly learn new applications

Experience working in a team environment

Strong interpersonal skills with ability to build significant level of trust with clients; empathy and a real interest in working with people

Self-confident

Proven ability to work well with highly capable and successful individuals

Advanced analytical ability

Demonstrated ability to develop strong working relationships with administrative support areas appropriate to the business unit and/or division.

Experience contributing to positive working relationships and maintain integrity and professionalism

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $68,400.00 - $114,000.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.

Location:

Wilmington, Delaware, United States of America

M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.

Similar Jobs

Licensed Practical Nurse

BAYADA Home Health Care • West Deptford Township, NJ • 42min ago

Hospital & Medical

BAYADA at Inspira Home Health is currently seeking an experienced Licensed Practical Nurse, for a full-time opportunity performing home health visits for our Gloucester County office, located in New Jersey This office se...

42min ago

Go to Apply

Companion / Direct Support Professional

BAYADA Home Health Care • West Chester, PA • 1h ago

Join BAYADA Home Health and Make a Difference in Your Community! BAYADA Home Health Care is currently seeking Direct Support Professionals (DSP) to join the team in Chester County, PA. BAYADA's special needs caregivers -...

1h ago

Go to Apply

Now Hiring: Bank Teller | $21.82/hr

TEKsystems • Westville, NJ • 1h ago

Finance, Accounting & Banking

Now hiring Bank Tellers in Deptford, NJ Great opportunity to join a top financial institution and grow your career in banking. Why Apply? Stable, full-time schedule Work with a Fortune 100 company Gain experience in bank...

1h ago

Go to Apply

Now Hiring: Bank Teller | $21.82/hr

TEKsystems • Woodbury, NJ • 1h ago

Finance, Accounting & Banking

1h ago

Go to Apply

Finance & Business Management

JPMorgan Chase • Wilmington, DE • 3h ago

Finance, Accounting & Banking

We are seeking a highly motivated, organized and detail-oriented Senior Associate to join our Product, Experience, & Technology (PXT) Transformation & Governance team. This role will give you the opportunity to s...

3h ago

Go to Apply

Senior Mechanical & Structural Engineering (MSE) Manager | Structures & Payloads Design Capability

The Boeing Company • Ridley Park, PA • 3h ago

Management & Administrative

Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity f...

3h ago

Go to Apply

Firmwide Marketing Finance - Executive Director

JPMorgan Chase • Wilmington, DE • 3h ago

Finance, Accounting & Banking

The Firmwide Marketing Finance team is seeking a highly motivated analytical leader with an interest in marketing investments across all lines of businesses. The team collaborates across the firm to drive the overall mar...

3h ago

Go to Apply

Portfolio Marketing Strategy Vice President

JPMorgan Chase • Wilmington, DE • 3h ago

Management & Administrative

Join a high-impact team shaping how cardmembers experience value from day one through long-term loyalty. You will turn customer insights into meaningful, measurable marketing that grows portfolio performance. Job Summary...

3h ago

Go to Apply

Sr Analyst, EHSS- Safety Engineer

Aspire Bakeries LLC. • Swedesboro, NJ • 3h ago

IT & Engineering

Experience Required 3 - 5 years Minimum Education Required Bachelor Degree Compensation $15.92 / Hourly Hours Per Week 40 Number Of Positions 1 Shift First Shift (Day) Job Description Hungry for a career that's as reward...

3h ago

Go to Apply

Engineer Propulsion

Northrop Grumman • Elkton, MD • 3h ago

IT & Engineering

RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE REQUIRED FOR START: No CLEARANCE TYPE: Secret TRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible opportunit...

3h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)