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Office Operations Manager

Old Dominion University • Norfolk, VA • 12h ago

Posting Details

Working Title Office Operations Manager

Position Number 00574A

Department CAREER DEVELOPMENT SERVICES

Location Norfolk, VA

Type of Position Classified

Type of Job Full Time

EEO Category F Administrative Support (Clerical & Sales)

Job Description

The Office Operations Manager manages the front desk operation and schedule to ensure excellent customer service, supports administrative functions and the day-to-day operations of the unit, provides fiscal support services to the department, and contributes special project support for the Executive Director.

Type of Recruitment

Knowledge, skills and abilities

Considerable knowledge of Windows, word processing, spreadsheets, database software, and internet use. Working knowledge of and ability to learn various information systems (e.g., Banner, PeopleSoft, and Canvas). Working knowledge of general office equipment, filing systems, policies, and procedures. Working knowledge of effective customer service and problem-resolution techniques. Demonstrated ability to deal effectively in person and on the telephone with customers/clients, including students, faculty, university staff, families, and employers. Exceptional oral and written communication skills. Demonstrated time management and organizational skills. Demonstrated ability to research questions and interpret information to clients/customers and staff. Demonstrated ability to maintain confidentiality. Demonstrated ability to work with a diverse population, including students, employers, and faculty members, positively and helpfully on the phone, in person, and through videoconferencing (e.g., Zoom and Microsoft Teams). Ability to learn new software and use it effectively to complete assigned tasks. Ability to supervise student employees. Demonstrated experience with purchasing, vendor coordination, and expense tracking. Demonstrated experience using financial or administrative systems (e.g., purchasing platforms, expense management systems, payroll or HR systems such as EPAF or similar tools).

Special licenses, registration or certification

None

Education or training

None

Level and @type of experience

Some experience in an administrative support role.

Additional Considerations (supplemental knowledge, skills, abilities, education, experience, licensure, certification)

Experience working in a postsecondary education environment.

Conditions of Employment

Working hours are 8:00am to 5:00pm Monday through Friday.

Annual Salary/Hourly Rate Salary is commensurate with education and experience and begins at $ - 45,000

Posting Detail Information

Job Requisition Number S03347

Job Open To General Public

Open Date 06/29/2026

Close Date 07/10/2026

Open Until Filled No

Special Instructions Summary

Interested candidates are to submit a resume and cover letter outlining qualifications for the role.

Criminal Background Check The final candidate is required to complete a criminal history check.

College Home Page

Department Home Page https://www.odu.edu/career-leadership

Equity Statement

It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair @type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply.

Reasonable Accommodation Request

If you are an individual with a disability and require reasonable accommodation, please contact the Division of Talent Management and Culture at (757)683-3141.

Alternative Hiring Process

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process.

To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services ( DARS ), or the Department for the Blind & Vision Impaired ( DBVI ). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter.

To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155.

Pay Transparency Nondiscrimination Provision

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or © consistent with contractor's legal duty to furnish information.

Supplemental Questions

Required fields are indicated with an asterisk (*).

Do you have experience with purchasing, vendor coordination, and expense tracking?

Yes

Applicant Documents

Required Documents

Resume

Cover Letter/Letter of Application

Optional Documents

Yellow Layoff Form

Blue Layoff Card

AHP Letter

Standard Form 50 (SF-50)

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