Lobby Supervisor

Allied Universal • Culver City, CA • 2h ago

Company Overview:

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Allied Universal® is hiring a Lobby Supervisor $24.40 per Hour . The Lobby Supervisor is responsible for the management/supervision of Lobby Receptionist personnel, providing security access control measures via lobbies, badging and special events for multiple sites for a high-profile customer.

RESPONSIBILITIES:

Supervise and coordinate the delivery of quality services to the client. Act as a liaison between customer, Account Manager, and lobby receptionists; supervise lobby staff, providing coaching, recognition, and discipline within approved empowerment range

Supervise day-do-day operations at the site for Lobbies, Badge & ID, Visitor Centers, and Large Events

Enforce Allied Universal policies as outlined in the handbooks and executive memos

Assist the Account Manager in identifying, meeting, and exceeding the needs of the customer

Meet all contractual scheduled hours with a minimum of unbilled overtime

Coordinate and/or conduct site-specific on-the-job training (OJT), client specific training, and annual refresher training for lobby personnel

Manage uniforms, equipment, supplies, and vehicles utilized at the account, maintaining appropriate inventories and maintenance checklists

Communicate staffing needs to the Account Manager or to recruiters via Requisition Form, assisting in identifying and interviewing quality candidates

Assure that lobby personnel receive appropriate training, developing them in both technical and professional skills; also includes performance management (coaching, counseling, disciplining, performance evaluations, recognition, etc.)

Assist with the communication of policies, company announcements and job openings

Perform other operations and related functions (e.g., payroll, review and maintain incident reports, assist in preparation of security surveys and post orders)

Respond to client requests

Make emergency notifications as necessary pursuant to site Post Orders

Provide direction and instruction to subordinates regarding the performance of their duties

Disciplinary action/commendation decisions pertaining to security personnel

Make productivity and cost reduction recommendations to management

Make recommendations for physical security surveys, job safety analysis and post orders

Make recommendations concerning disciplinary action/commendation decisions pertaining to security personnel assigned

QUALIFICATIONS:

Must possess a high school diploma or equivalent

Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment

Must possess, or be able to obtain, a SECRET clearance with the Department of Defense

Minimum one (1) year of experience in security, law enforcement or military service

Must possess one or more of the following:

Service in the active-duty military, military reserves, or National Guard

Service in Auxiliary Police or Police Cadets

Minimum of one year verifiable and successful supervisory experience in security-related industry

Be able to operate radio or telephone equipment and/or console monitors

Demonstrated ability to interact cordially and communicate with the public

Effective oral and written communication skills

Problem solving skills

Active listening skills

Assess and evaluate situations effectively; identify critical issues quickly and accurately

Compile, sort, and interpret data

Research, investigate, compile information

Mediate conflict with tact, diplomacy

Write informatively, clearly, and accurately

Teamwork

Attention to detail

PREFERRED QUALIFICATIONS:

Possession of one or more of the following:

Service in Military Occupational Specialty related to law enforcement, security (such as Military Police, Elite Military Forces, combat arms) or any support role in a Combat Zone

Graduate of a Certified Public Safety Academy (military or civilian) or verified work experience in the law enforcement, adult corrections, or firefighter field

Bachelor's degree in law enforcement or criminal justice related studies

A minimum of 8 or more years of service in any military branch

Associate's degree (or 60 credits) or higher in law enforcement or criminal justice with current or prior active military service

BENEFITS:

Medical, dental, vision, basic life, AD&D, and disability insurance

Enrollment in our company's 401(k)plan, subject to eligibility requirements

Seven holidays annually paid at time and a half, if worked

40 hours of vacation after one year of employment at eligible work assignments. Unused vacation is only paid out where required by law.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

Job ID: 2026-1616818

Location: United States-California-Culver City

Job Category: Security Supervisor

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