Service Order Management Specialist

Insight Global • Columbia, MD • 2h ago

Job Description

Insight Global is seeking to hire a Service Order Management Specialist supporting an international electronics group based out of Columbia, MD. This position will work an 8-5 shift Monday through Friday with overtime availability sitting out of Columbia, MD. Responsibilities include being customer facing where this position will respond to customer inquiries by researching and utilizing company tools and resources, as well as responding to inquiring about the status of service orders. This role will also be processing quotes, orders, RMAs and customer purchase orders; troubleshoot orders, document processes and work instructions; meet the KPI objectives relevant to the department standards; be able to work in a fast-paced environment; and provide/maintain positive customer relations. We are looking for someone with outstanding oral and written communication skills, has basic computer/Microsoft Office skills, someone that can provide excellent support to the customers, and work very collaboratively internally.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

1 year of experience in customer service, logistics, or administrative

Highschool Diploma

Very inquisitive personality, work well on a team & independent, adaptable, customer oriented & good verbal & written comm, strong sense of customer service

Microsoft Office, ERPs or CRMs (SAP or Salesforce) experience - Bachelors Degree

Electronics background

SAP

Go to Apply

Supply Chain Execution Manager

PwC • Washington, DC • 2h ago

Management & Administrative

2h ago

Go to Apply

Director, Federal Engagement Management

Oracle • Washington, DC • 4h ago

Management & Administrative

Job Description We're on a journey to advance how health happens with technologies that empower patients, support clinicians, inspire innovation, and save lives. Our mission? To create a human-centric healthcare experien...

4h ago

Go to Apply

Data Science and Technology Officer

Office of the Director of National Intelligence • Bethesda, MD • 4h ago

Management & Administrative

Summary The Policy & Capabilities (PC) Directorate ensures the IC is best postured for the threats and challenges of an uncertain future, through strategy, policy, and capabilities development. PC is comprised of the...

4h ago

Go to Apply

Cyber Public Affairs Officer

Leidos • Odenton, MD • 4h ago

Management & Administrative

Description Leidos is seeking a Cyber Public Affairs Officer in Ft Meade, MD. This position will support the DISA GSM-O II Task Number 07 (TN07) Department of Defense Defensive Cyber Command (DCDC). GSM-O II provides net...

4h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)