Summary This position is located at the National Cemetery Administration in Washington, District of Columbia. Responsibilities The incumbent serves as Supervisor of PSU and manages the daily operations of the unit. The incumbent is recognized as an integral part of the management team in NCA and MPS, providing advisory services to Executive Director for Field Programs and MPS Director, as well as directly supervising up to 10 full-time employee equivalent (FTEE), ranging in grade from GS-4 to GS-12. These services include program policy formulation, methods and resolution of headstone and marker procurement, monitoring the performance of headstone, marker and inscription contractors, resolving problems related to the ordering and assembly process of headstone and marker orders and ensuring prompt payment of more than $70 million for the VA Headstone and Marker Program including transportation. Oversees the program office functions for the procurement and contracting of headstones/markers/niche covers/inscriptions and the mail and document imaging functions. Oversees the preparation of solicitation requests which include technical specifications, statements of work and justification documents in order to facilitate the continuous acquisition of headstones, markers, niche covers through Government contracts awarded by NCA's Contracting Service. Ensures PSU maintains an active file of records pertaining to the acquisition process and the actual awarded contracts and amendments. Recommends to the Chief, NCA Contracting Service to the advisability of renewing option years for all contracts. Work schedule: Required to work Monday through Friday, 8:00 am to 4:30 pm. May include occasional weekends. Due to the mission of the National Cemetery, the cemetery cannot be closed for more than 2 consecutive days at any given time. Additionally, when a Federal holiday falls on a Monday or Friday, staff may be required to work on that holiday or a Saturday. All staff is required to work Memorial Day and Veteran's Day each year. Staff will be required to work overtime, weekends and holidays when necessary to meet the needs of the cemetery. Occasionally staff may be called back to the facility to perform emergency overtime work. Compressed/Flexible Schedule: Not Available Telework: May be available Position Description Title/PD#: Management & Program Analyst (Supervisor)/PD137990 The full performance level of this position is GS - 13. Relocation Expenses: Not Authorized Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not Required If interested in applying for this position you ay preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12982505 Requirements Conditions of Employment Qualifications To qualify for this position, applicants must meet all specialized experience and time in grade requirements within 45 days of the closing date of this announcement, 06/15/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements within 45 days of the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-13. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If your most recent non-award SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one year time-in-grade, as required by the announcement. In this instance, you must provide an additional non-award SF-50 that clearly demonstrates one year time-in-grade. Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-12 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:analyzing, processing, and managing new and existing medical claims, completing technical review, analysis, and collaboration among internal and external stakeholders, researching medical terms, procedures, and protocol of medical treatment to effectively manage claims, providing advisory services and guidance, identifying and recommending strategies and resources for improving and supporting program policies, and initiatives, interpreting and applying emerging case law, and reviewing payments and reports on a quarterly basis. You will be rated on the following Competencies for this position: Leadership Technical Credibility Manages Resources Managing Human Resources Analytical Thinking Customer Service Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Work is primarily sedentary and performed in an office environment. Education There is no educational substitution at this grade level. Additional Information Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator. Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position. This job opportunity announcement may be used to fill additional vacancies. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members. For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.
