Summary The Controlled Substance Coordinator (CSC) is aligned to the Center Director's Office and is under the direct supervision of the Chief of Staff's Office. The CSC reports directly to the Center Director and the Exec Team in monthly and quarterly reports. The CSC works independently and is the program's authority to manage and audit all aspects of the Controlled Substance Inspection Program (CSIP). Responsibilities Duties include but are not limited to: Collects, analyzes, interprets, classifies and documents daily discrepancies and overrides generated by different healthcare staff (i.e. physicians, nurse staff and pharmacy staff). Evaluates the monthly and quarterly reports for corrective actions taken or required to ensure compliance with program requirements in VHA and correction plans. Recognizes the different functions and motivations of various employees and groups in health care delivery systems, and ability to communicate effectively with each in order to gather information present recommendation and/or coordinate services. Communicates mandates and regulations through written guidelines policies, and procedures and through oral communication with Medical center Director and including and other higher level management. Provides instruction and/or direction and/or making recommendations that may be new or controversial in regards to controlled substances. Conducts telephone and written notifications of all discrepancy findings to healthcare staff managers and requests replies and actions. These replies are included in the reports prepared for the Center Director. Studies, analyzes and develops methods to ensure compliance with complex regulations for the inspection of controlled substances. Uses computer software as EXCEL, WORDS, Vista, CPRS, PICIS and databases to develop graphics and trends that are utilized to prepare reports. Provides the customer with consistent information according to established policies and procedures. Work Schedule: 8:00am- 4:30pm Monday- Friday Virtual: This is not a virtual position. Position Description/PD#: Program Specialist/PD129830 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/10/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Preferred Experience: Experience in Inspection of Controlled Substances. Selective Placement Factor: Fluent in English and Spanish language written and spoken. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Uses discretion and judgment in planning and carrying out special functions, special assignments and oversight responsibilities. Communicates mandates and regulations through written guidelines policies, and procedures and through oral communication with staff, including and other higher level management. Provides instruction and/or direction and/or making recommendations that may be new or controversial in regards to controlled substances. Collects, analyzes, interprets, classifies and documents daily discrepancies and overrides generated by different healthcare staff (i.e. physicians, nurse staff and pharmacy staff). Studies, analyzes and develops methods to ensure compliance with complex regulations for the inspection of controlled substances. Uses computer software as EXCEL, WORDS, Vista, CPRS, PICIS and databases to develop graphics and trends that are utilized to prepare reports. Analyzes the issues in the assignment, then selects and applies accepted analytical techniques such as task analysis, work simplification, work-flow charts, workload measurement, and trend analysis to the resolution of procedural problems affecting the efficiency, effectiveness, or productivity of the organization. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond. You will be rated on the following Competencies for this position: Attention to Detail Customer Service Decision Making Flexibility Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: There are no unusual physical demands. Work is sedentary with some periods of more physical activity with the outreach events. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.
