Freezer Supervisor-2nd Shift

Dairy Farmers of America (DFA) • Wilbraham, MA • 1h ago

Supervisor - Second Shift (Ice Cream) #35902 GENERAL PURPOSE Directly
supervise and provide work direction to warehouse/cooler employees and
coordinate activities to maximize productivity on assigned shifts and
areas. Proactively communicate with internal areas such as production,
sales, and customer service to ensure appropriate inventory/product
levels are available for load-out and finished product is delivered
accurately and on time. Hold self and others accountable for promoting
safety rules and regulations and act in accordance with the requirements
for food safety and quality. JOB DUTIES AND RESPONSIBILITIES ? Schedule,
assign and monitor work, and provide clear direction to warehouse/cooler
employees to meet the needs of the business. Coordinate the work efforts
of employees to ensure that outgoing semi-trailers or trucks are loaded
accurately and on time to meet customer order requirements ? Determine
needed quantities of finished product and communicate those needs to the
production area. Anticipate current and future production needs through
close communication with sales and production ? Monitor incoming loads
and invoices to identify damaged or erroneously delivered orders. Work
with vendors, suppliers, and other employees to resolve discrepancies
and solve problems ? Notify appropriate department and/or personnel
regarding shortages and late deliveries providing internal/external
customer service ? Work effectively with union and/or non-union
employees to promote positive and productive working relationships.
Understand and effectively apply work rules, union contract provisions
if applicable, and employment policies ? Provide for the supervision of
assigned employees in scheduling and daily activities, ensuring
effective selection, retention, feedback, disciplinary action, and
performance management. Work with Human Resources and plant management
to resolve employee grievances. Review and edit employee electronic time
records as needed. Participate in collective bargaining agreement or
other contract related activities and discussions as requested. Actively
communicate with employees through shift meetings and informal methods ?
Actively promote safe work behaviors and hold self and direct reports
accountable for following safety rules and regulations. Conduct
accident/injury investigations and send reports of injury to HR in a
timely manner to meet reporting standards. May coordinate and/or
facilitate plant safety meetings, training, and incentive programs
EDUCATION AND EXPERIENCE ? Undergraduate degree in business
administration, supply chain and logistics, or related curriculum (or
equivalent combination of experience and education) ? 2 to 5 years of
experience in a warehouse, cooler, distribution, production, logistics,
or related environment coupled with demonstrated leadership attributes
or team lead experience ? Supervisory experience preferred ?
Certification and/or License - may be required during course of
employment KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of and skill with
Microsoft Office Suite and company computer systems ? Knowledge of
principles and practices of supervision, training, and personnel
management ? Able to promote a team environment; able to select, coach,
develop, engage, and retain a team of employees ? Able to interact
positively and work effectively with others (interpersonal skills) ?
Able to communicate clearly and effectively, both verbally and in
writing ? Able to communicate with various levels of personnel to ensure
customers\' needs and requirements are met ? Able to problem solve,
multi-task and prioritize work activities ? Able to adapt and manage to
change effectively ? Able to identify problems, take appropriate steps
to find solutions, and implement recommended solutions Must be able to
read, write and speak English.

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