Sales Floor Dept Supervisor - Electrical - Plumbing

Lowe's • New Hudson, MI • 4h ago

What You Will Do

All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Sales Floor Department Supervisor, this means:

Providing resources and tools to support those directly helping customers provide the best service.

Assisting with down stocking and area recovery as well as providing input into merchandising decisions.

Monitoring use of store power equipment and coaching employees on safe behaviors and lifting techniques.

The Sales Floor Department Supervisor is primarily responsible for leading and enabling a team of associates to deliver the best possible customer experience in the store. This includes coaching and training associates, delegating, following-up on daily tasks, managing performance, and ensuring adequate department coverage. Sales Floor Department Supervisors are responsible for customer-facing activities (e.g., greeting customers, clarifying needs and identifying solutions, closing sales), non-customer-facing activities (e.g., down stocking, inventory management, area recovery) and store safety (e.g., conducting safety walks, reporting hazards, understanding safety and lifting directions).

The Sales Floor Department Supervisor works with his/her leaders to identify approaches and behaviors that best meet sales and service objectives, then communicates those best practices to the team in a way that inspires engaging, customer-focused behavior and goal attainment. Further, the Sales Floor Department Supervisor must supervise associates in other departments, as needed, to meet the demands of the store. This requires broad product knowledge and the ability to engage associates and customers across departments. It is important that this associate communicate upward to keep management informed of concerns, issues, praises, and morale.

In addition to the responsibilities summarized above, individuals in this role may occasionally open or close the store or serve as manager-on-duty (MOD).

Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores/outlets.

What We're Looking For

Hourly Full Time: Generally scheduled 39 to 40 hours; more hours may be required based on the needs of the store.

Requires morning, afternoon and evening availability any day of the week.

Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.

Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.

What You Need To Succeed

Minimum Qualifications

High School Diploma or equivalent and 3 years of experience in a retail environment OR 5 years of experience in a retail environment.

1 year of experience in customer service.

1 year of experience supporting the unique needs of Pro customers (for Pro Department Supervisor).

Experience providing direction or supervision to teams (with or without direct report responsibility).

Experience supporting or participating in the process of training, mentoring and developing associates.

Experience working cross-functionally.

Experience Using Microsoft Office Suite.

Ability to obtain sales related licensure or registration as may be required by law.

Preferred Qualifications

3 years of retail customer service experience.

3 years of experience supporting the unique needs of Pro customers (Pro Department Supervisor).

Experience in a leadership role with direct report responsibility.

Experience working in the home improvement retail sector.

Experience working in a fast paced, dynamic retail environment.

Experience in key carrying role with manager-on-duty responsibilities.

Experience using store computer systems (including but not limited to: Project Tool, Genesis, Sterling, M2O, Thin Client, etc.).

About Lowe's

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com .

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Lowe's

Go to Apply

Share this job

Similar Jobs

Sales Engineer

MAHLE Industries, Incorporated • Farmington Hills, MI • 2h ago

Sales & Marketing

Your Contribution As a Sales Engineer you will manage commercial topics related to assigned customer accounts. Develop a customer strategy that identifies new business opportunities, positions the company to win new busi...

2h ago

Go to Apply

Account Representative - Vehicle Refinish for Richmond & Virgina Beach, VA market

Akzo Nobel • Troy, MI • 21h ago

Sales & Marketing

About AkzoNobel Since 1792, we've been supplying the innovative paints and coatings that help to color people's lives and protect what matters most. Our world class portfolio of brands - including Dulux, International, S...

21h ago

Go to Apply

Parttime sales associate

Columbia Brands USA LLC • Auburn Hills, MI • 1d ago

Sales & Marketing

ABOUT THE POSITION With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye-catching visual displays to addressing custome...

1d ago

Go to Apply

Part Time Field Sales Representative

The Pittsburgh Paint Company • Livonia, MI • 1d ago

Sales & Marketing

Description The Pittsburgh Paints Company is looking for a motivatedPart-Time Field Sales Representativeto grow our Glidden business within a Home Depot territory. In this role,you'llwork directly with contractors, DIY c...

1d ago

Go to Apply

Sales Support Associate

American Cybersystems, Inc. • Troy, MI • 1d ago

Sales & Marketing

A client of Innova Solutions is immediately hiring for aSales Support Associaten Position @type: Full-time, Contractn Duration: 12 months, possible extensionn Location: Remote / Troy, MI 48083n n What You'll Don In this...

1d ago

Go to Apply

Technical Sales Representative (MI)

Wavetronix • Ann Arbor, MI • 1d ago

Sales & Marketing

Wavetronix, the global leader in radar based vehicle detection technologies, is seeking a full-time Technical Sales Representative in the Upper Midwest Territory. Internally this role will be labeled Sales Manager. Prima...

1d ago

Go to Apply

Sales Development Intern

Bosch • Farmington Hills, MI • 2d ago

Sales & Marketing

Company Description Join Bosch Mobility Platform & Solutions , a global start up in cloud-based platforms & AI-enabled Supply Chain solutions, for an exciting internship that puts your creativity, strategic think...

2d ago

Go to Apply

Campus Marketing Representative (University of Michigan)

Reyes Holdings • New Hudson, MI • 2d ago

Sales & Marketing

Join the leading beverage provider, Reyes Coca-Cola Bottling! Shift: Part-Time (flexible hours) starting in August 2026 Hourly Pay Rate: $23 Targeted Graduation Date: UM students graduating between May 2027 - May 2029 If...

2d ago

Go to Apply

Supervisory Communications Specialist

Veterans Affairs, Veterans Health Administration • Ann Arbor, MI • 3d ago

Sales & Marketing

Summary The primary purpose of this position is to serve as Supervisory Communications Specialist under the Medical Center Director at the VA Ann Arbor Healthcare System (VAAAHS). The Supervisory Communications Specialis...

3d ago

Go to Apply

Sales Representative

Lithia & Driveway • Farmington Hills, MI • 4d ago

Sales & Marketing

Dealership:L0407 Suburban Mazda of Farmington Hills Suburban Mazda Farmington Hills We are dedicated to delivering honest value, earning customers for life, taking personal ownership, improving constantly and having fun!...

4d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)