Customer Service Associate - Temporary

Walgreens • Worcester, MA • 20h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1784543BR

Title: Customer Service Associate - Temporary

Company Indicator: Walgreens

Employment Type: Overnight

Job Function: Retail

Full Store Address: 320 PARK AVE,WORCESTER,MA,01610

Full District Office Address: 320 PARK AVE,WORCESTER,MA,01610-01021-03151-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 03151-WORCESTER MA

Pay Type: Hourly

Start Rate: 16

Max Rate: 18

Similar Jobs

Manager, Quality Systems

AbbVie • Worcester, MA • 2h ago

Management & Administrative

Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a r...

2h ago

Go to Apply

Manager- Customer Data and Architecture

MathWorks • Natick, MA • 3h ago

Management & Administrative

Manager- Customer Data and Architecture JavaScript Not Enabled Your browser settings are preventing you from taking full advantage of the MathWorks Careers application. You can enable JavaScript within the Options or Pre...

3h ago

Go to Apply

Administrative Assistant 4

Northrop Grumman • Harvard, MA • 1d ago

Management & Administrative

RELOCATION ASSISTANCE: No relocation assistance available CLEARANCE REQUIRED FOR START: No CLEARANCE TYPE: None TRAVEL: No Description At Northrop Grumman, our employees have incredible opportunities to work on revolutio...

1d ago

Go to Apply

Customer Service Associate

Walgreens • Southborough, MA • 1d ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

1d ago

Go to Apply

Sr Manager, Global Supply Chain IT

Hologic • Marlborough, MA • 2d ago

Management & Administrative

Sr Manager, Global Supply Chain IT Marlborough, MA, United States Hologic, Inc. is a leading developer, manufacturer and supplier of premium diagnostic products, medical imaging systems and surgical products. The Company...

2d ago

Go to Apply

Security Flex Officer Manufacturer

Allied Universal • Westborough, MA • 2d ago

Management & Administrative

Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative...

2d ago

Go to Apply

Area Manager II - Northborough, MA, OWD5

Amazon • Northborough, MA • 3d ago

Management & Administrative

Description Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In th...

3d ago

Go to Apply

Area Manager - Uxbridge, MA

Amazon • Uxbridge, MA • 3d ago

Management & Administrative

3d ago

Go to Apply

Area Manager - Northborough, MA

Amazon • Northborough, MA • 3d ago

Management & Administrative

3d ago

Go to Apply

Project Manager, Customer Marketing

Staples • Framingham, MA • 3d ago

Management & Administrative

Staples is business to business. You're what binds us together. Our marketing team is charged with an important task - sharing our Staples story. We use customer data and analytics to help us understand and improve our c...

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.