Lumen is the trusted network for AI. We're transforming how businesses connect, secure, and scale in an AI-driven world.
By connecting people, data, and applications quickly, securely, and effortlessly, we help organizations move faster and unlock what's next.
At Lumen, people power progress. Our culture is built on teamwork, trust, and transparency, giving you the flexibility, support, and opportunity to make a lasting impact. We're looking for top-tier talent ready to take on the challenge. Join us in building the future.
The Role
The Lead IT Systems Engineer is critical member of our team; you will work with other teammates to solve critical issues, engineer architectural and service level requirements, and improve customer experience. This position requires working with cross-functional teams and experience in cloud service providers, trouble ticketing, engineering support, and vendor product coordination. You will play a central role in testing, configuration, cybersecurity, mobility, and network services in support of a government agency.
The Main Responsibilities
-Ability to function in a fast-paced environment and effectively manage multiple tasks simultaneously
-Ability to interact with various levels of senior management, as necessary
-Ability to make decisions and resolve problems effectively, seek out information to evaluate, prioritize, and formulate best solution or practice
-Must be able to multi-task, work independently and as part of a team, share workloads, and deal with sudden shifts in project priorities
-You are self-driven. You find problems and enroll others to solve them with you.
-You are extensive experience in cloud infrastructure
-Provide technical support to the team through the ability to analyze, troubleshoot and solve complex technical problems across multiple technical disciplines
-Support and implement all customer migration and on-boarding projects
-Assist with estimating work efforts required for each phase of a project
-Work with teams across the organization to troubleshoot cloud-related issues
-Periodically work at customer site, attend meetings, provide deliverables, and support customer engineering requirements
What We Look For in a Candidate
-Bachelor's degree (Computer Science, MIS, Software Engineering or related) at an accredited university, highly regarded
-Eight (5) years' experience delivering IT projects to a large enterprise
-Minimum of 3 years' experience with Cloud infrastructure
-Strong knowledge in Menlo Security - Secure Enterprise Browser
-Strong knowledge in containers (Docker/LXC)
-Strong knowledge of networking
-Excellent monitoring and alerting experience, familiarity with Service Now preferred
-Solid understanding of technology fundamentals enabling cloud - compute, storage, networking, and security
-Knowledge of current cloud architecture, best practices, tools, and frameworks as well as emerging technologies, trends and processes
-Ability to communicate about technology to a broad range of audiences, including customers, internal and external stakeholders across a full range of technical and non-technical backgrounds Desirable
-Experience with cloud providers such as AWS or Google Cloud
Education/Experience:
Professional Consulting Level Bachelor's degree. Typically, with 8+ years of experience. 6+ years of experience with Master's Degree.
Candidate must be a US Citizen with an active Department of Defense SECRET clearance
*Must be DoD 8570 Level II Compliant (Security+).
Compensation
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$108,896 - $145,195 in these states: CO
$114,082 - $152,109 in these states: VA
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
Benefits (https://jobs.lumen.com/global/en/benefits-statement)
Bonus Structure
LI-Onsite
Requisition #: 341694
Background Screening
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunities
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Privacy Notice
Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.
To review Lumen's Privacy Notice, please visit:
https://jobs.lumen.com/global/en/privacy-notice
Disclaimer
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
