Account Representative

ALFA LAVAL INC • Kenosha, WI • 5h ago

JOB REQUIREMENTS: Every day, we get opportunities to make a positive impact - on our colleagues, partners, customers and society. Together, we\'re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping. As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too. About the job We are currently seeking a proactive and detail-oriented Account Representative to join our dynamic team. This customer-facing role is pivotal in building strong relationships, solving problems, and driving service excellence across client accounts. The Account Representative will independently manage a portfolio of clients, ensuring seamless coordination across inside sales, logistics, order management, and issue resolution. This individual will play a key role in maintaining customer satisfaction and operational efficiency through thoughtful communication, timely follow-up, and strategic decision-making. The ideal candidate will have a strong background in client services, sales operations, and account management. Success in this role requires a blend of analytical thinking, attention to detail, and interpersonal skills to navigate complex challenges and deliver a positive customer experience. This is an on-site hybrid role based in Kenosha, WI. As a part of the team, you will: Cultivate and maintain strong relationships with both internal and external customers. Act as the main point of contact for assigned accounts, fostering trust and proactive communication. Oversee the entire order process from quotation through delivery, including order entry, tracking, and timely follow-up. Ensure accuracy in data entry and manage any adjustments as needed to meet customer requirements. Generate quotations and provide product recommendations based on customer needs. Drive sales by identifying upselling and cross-selling opportunities within account management. Collaborate with warehouses and logistics teams to ensure timely product delivery and resolve any shipment-related issues. Track orders and proactively address any potential delivery delays or disruptions. * Resolve customer issues effectively, utilizing analytical and critical thinking skills. Provide solutions that minimize impact to both the client and the organization.

Meet or exceed defined performance metrics, including response time, order accuracy, and customer satisfaction scores. Document interactions and updates in CRM systems (e.g., One4All, Anytime) and generate reports as needed. Anticipate client needs and address potential concerns before they arise. Regularly check in with accounts to provide updates, gather feedback, and adjust support as needed. What you know: You have a High School Diploma or equivalency, and: Proven experience in customer service, inside sales, account management, or a similar role, ideally within a corporate or warehouse/logistics environment. \ Proficiency in order management systems and CRM software. \ High attention to detail, with the ability to handle multiple tasks and meet deadlines. Strong decision-making abilities and a proactive approach to problem-solving. Excellent communication and interpersonal skills for effective relationship management. We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate\'s fit to a role. To help us To view the full job description please use the link below. https://www.aplitrak.com/?adid=YmJnZW5lcmljLjI5NDkwLjg3NzBAYWxmYWxhdmFsY29tcC5hcGxpdHJhay5jb20 *** APPLICATION INSTRUCTIONS: Apply Online: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjI5NDkwLjg3NzBAYWxmYWxhdmFsY29tcC5hcGxpdHJhay5jb20

Similar Jobs

Sales Associate

PETCO ANIMAL SUPPLIES INC • Kenosha, WI • 10h ago

Sales & Marketing

JOB REQUIREMENTS: Want to help pets live their best lives? We\'re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your...

10h ago

Go to Apply

Sales Lead

Jockey International, Inc. • Pleasant Prairie, WI • 10h ago

Sales & Marketing

Description At Jockey, caring is our responsibility. It's the fabric of who we are and drives everything we do. It drives us to listen, innovate, and improve. To design thoughtfully. To craft skillfully. To give back who...

10h ago

Go to Apply

Sales

Menards, Inc. • Kenosha, WI • 3d ago

Sales & Marketing

Sales Job#:407289 Location:KENOSHA, WI Department:Store Opportunities Category:FT Sales Salary:Hourly Apply To This Job Return To List Job Description Full-time Make BIG Money at Menards! E xtra $3 per hour on Sat/Sun St...

3d ago

Go to Apply

Marketing Associate

ULINE INC • Pleasant Prairie, WI • 6d ago

Sales & Marketing

JOB REQUIREMENTS: Marketing Associate Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Accelerate your career - at Uline! Our team thrives on delivering quality products and exceptional service. As a...

6d ago

Go to Apply

Sales Lead

Jockey International, Inc. • Kenosha, WI • 6d ago

Sales & Marketing

6d ago

Go to Apply

Sales Associate

Jockey International, Inc. • Kenosha, WI • 6d ago

Sales & Marketing

6d ago

Go to Apply

1st Shift Counter Salesperson

ALRO STEEL CORP • Racine, WI • 1w ago

Sales & Marketing

JOB REQUIREMENTS: Alro Steel 1st Shift Counter Salesperson/Material Handler USA-WI-Racine Job ID: 2026-10714 Type: Full-Time # of Openings: 1 Category: Warehouse/Logistics RA Overview Alro Steel, a family-owned company,...

1w ago

Go to Apply

Marketing Analyst

Packing Corp of America • Lake Forest, IL • 1w ago

Sales & Marketing

As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping o ur customers - large and small - package, transpor...

1w ago

Go to Apply

Junior Product Marketing Associate

ULINE INC • Pleasant Prairie, WI • 1w ago

Sales & Marketing

JOB REQUIREMENTS: Junior Product Marketing Associate Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Marketing that makes a measurable difference! As a Junior Product Marketing Associate with our awa...

1w ago

Go to Apply

Sales

Menards, Inc. • Burlington, WI • 1w ago

Sales & Marketing

Sales Job#:407115 Location:BURLINGTON, WI Department:Store Opportunities Category:FT Sales Salary:Hourly Apply To This Job Return To List Job Description Full-time Make BIG Money at Menards! E xtra $3 per hour on Sat/Sun...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.