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External Accounts Specialist

General Dynamics Information Technology • Offutt Air Force Base, NE • 1d ago

Req ID: RQ217111

Type of Requisition: Regular

Clearance Level Must Be Able to Obtain: Top Secret/SCI

Public Trust/Other Required: None

Job Family: IT Infrastructure and Operations

Skills:

Backup and Recovery (Software),Critical Systems,Windows System Administration

Certifications:

ITIL 4 Foundation - ITIL - ITIL

Experience:

3 + years of related experience

US Citizenship Required:

Yes

Job Description:

USSTRATCOM is a Combatant Command responsible for strategic deterrence, nuclear operations, and enterprise IT services essential to national security. It oversees Nuclear Command, Control, and Communications (NC3), Joint Electromagnetic Spectrum Operations (JEMSO), Global Strike, and Missile Threat Assessments, working closely with other Combatant Commands, Services, and defense agencies. SCITLS will be a key component that will ensure mission success and the safety of the U.S. and its allies by providing 24/7 IT services and network support for NIPRNet, SIPRNet, JWICS, and SAP/SAR environments.

EXTERNAL ACCOUNTS SPECIALIST

Responsible for managing and resolving escalated issues related to external user accounts for systems such as JWICS, C2IE, AMHS, DCIN-TS, DoD365 (NIPR/SIPR), DEPO, and Organizational Messaging.

Handles account lifecycle management, including adding users, updating settings, deleting stale accounts, and managing licenses, while ensuring compliance with IL5/IL6 security standards.

Conducts regular audits to verify access controls, identify inconsistencies, and maintain accurate records.

Troubleshoots account-related issues, including those involving external business partners, and coordinating with system administrators, external providers, and security teams to ensure seamless workflows.

By supporting secure and efficient account management processes, enables uninterrupted access to mission-critical systems while adhering to compliance requirements and organizational objectives.

Provide additional Windows System Administrator support on netTerrain and Flexera for application updates, maintenance and support.

WHAT YOU'LL NEED TO SUCCEED:

Technical Training, Certification(s) or Degree, 3+ years of experience

Security Clearance Level: Top Secret with SCI eligibility

Required Certifications: ITIL 4 Foundation; Cloud+ or GICSP or SSCP or Security+ or GSEC or GFACT

Location: Offutt AFB, NE

GDIT IS YOUR PLACE:

Full-flex work week to own your priorities at work and at home

401K with company match

Comprehensive health and wellness packages

Internal mobility team dedicated to helping you own your career

Professional growth opportunities including paid education and certifications

Cutting-edge technology you can learn from

Rest and recharge with paid vacation and holidays

SCITLS

The likely salary range for this position is $85,093 - $109,250. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

Join our Talent Community to stay up to date on our career opportunities and events at https://gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

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