Sr. Project Manager

Neotech • Fremont, CA • 4h ago

Summary:

The Project Manager is responsible for planning, coordinating, and executing customer programs and serves as the "voice of the customer (VOC)". The Project Manager also can serve as the leader of the Customer Focus Team (CFT). This role serves as the primary liaison between the customer and internal teams, ensuring that projects move efficiently from quotation through production while meeting quality, cost, and delivery targets. They work directly with the site General Manager (GM) and Account Management (AM) to execute project milestones.

The Project Manager collaborates closely, motivates and engages engineering, supply chain, production, quality, sales teams and Program Managers to ensure the timely and successful delivery of product, services and solutions according to customer and project needs.

Essential Duties and Responsibilities:

Serve as the primary point of contact for assigned customer accounts and programs.

Works closely with the customer to ensure customer's action items are closed and support where needed

Manage project timelines, deliverables, and communication between customers and internal CFT.

Lead CFT meetings and maintain action trackers, shared internally and with the customer to track actions and ensure prompt closure of all activities.

Monitor project schedules and production commitments.

Identify risks that may impact delivery, cost, or quality.

Drive resolution of issues affecting project timelines.

Manages internal communication of metrics (inventory turns, quality, delivery (OTD), tariffs / duty recovery, PPV's, E&O, etc.) as well as metrics with the customer (monthly or quarterly depending on the customer)

MSA - know Terms and conditions and request Account Management(AM) for help w/ end of life EOL agreements; Contract Review

Maintain profitability per NEOTech's objectives and review project costs vs. quotations to ensure margins are being met

Escalate when issues cannot be resolved so open items are closed in a timely manner. Limit customer and internal risks.

Support and follow all ISO standards related to NEOTech's various Quality Management Systems, and all corporate and site 5S objectives.

Present excess & obsolete (E&O) to customer on a monthly basis and drive resolution, work with AM for resolution. Coordinate the program Excess & Obsolete (E&O) Mitigation Plan.

Other duties as assigned

Qualifications

Job Knowledge, Skills & Abilities:

Excellent written and verbal communication skills, interpersonal skills

Detail and solution oriented

Ability to anticipate customer needs and proactive responses

Must be a team player and highly motivated

Proficiency in Microsoft tools

Effective organization and prioritization skills

Demonstrate discretion, confidentiality, independent judgment and professionalism when representing the company

Ability to work collaboratively with suppliers and/or customers with direction and oversight

Must be able to work in a fast-paced environment as well as multi-task with more than 1 customer

Understanding of and ability to use continuous improvement tools

Available for travel up to 25% of the time, including day, overnight and internationally, as required

Ability to support a 24/7 global business operation as required

Project management skills managing multiple projects at once

Good presentation skills (TEAMs and PowerPoint)

Must possess an Intermediate or greater Excel skill level in order to manage and publish financial aspects of the program

Experience/Education:

Bachelors Degree

CEPM Certification or equivalent experience preferred

6-8 + years of experience in:

Electronics contract manufacturing preferred

Project or Program Manager in an electronics manufacturing environment

Strong leadership and problem-solving skills

Due to ITAR and / or CUI compliance, this position requires candidates to be a U.S. Citizen, Permanent Resident Alien, or Protected Individual per 8 U.S.C.1324b(a)(3).

Benefits Offered: Comprehensive benefit package including medical, dental and vision coverage; company-paid basic life/AD&D insurance, short-term and long-term disability insurance; voluntary supplemental insurances, flexible spending accounts and employee assistance program (EAP). Sick Leave, Vacation Time, and company-paid Holidays are also provided as paid time off. NEOTech also provides a 401(k) Retirement Savings Plan option with a company match.

NEOTech is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran status, or any other characteristic protected by applicable federal, state, or local law.

NEOTech has a long-standing commitment to maintaining a safe, quality-oriented and productive work environment. We also want all employees to perform their duties safely and efficiently, in a manner that protects their interests and those of their co-workers. We recognize that alcohol and drug abuse pose a threat to the health and safety of NEOTech employees and to the security of the Company's equipment and facilities. For these reasons, NEOTech is committed to the elimination of drug and alcohol use and abuse in the workplace. NEOTech conducts pre-employment and post-accident drug screening.

Neotech

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