Working Title: Water Regulation Permit Coordinator
Job Class: State Program Administrator, Intermediate
Agency: MN Department of Natural Resources
Job ID : 92750
Location : St. Paul
Telework Eligible : Yes, up to 50% contingent on satisfactory completion of probation period
Full/Part Time : Full-Time
Regular/Temporary : Unlimited
Who May Apply : Open to all qualified job seekers
Date Posted : 03/12/2026
Closing Date : 04/01/2026
Hiring Agency/Seniority Unit : Department of Natural Resources
Division/Unit : Ecological and Water Resources
Work Shift/Work Hours : Day Shift
Days of Work : Monday - Friday
Travel Required : No
Salary Range: $25.67 - $37.26 / hourly; $53,598 - $77,798 / annually
Classified Status : Classified
Bargaining Unit/Union : 214 - MN Association of Professional Employees/MAPE
FLSA Status : Nonexempt
Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes
The work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
Are you passionate about customer service and protecting Minnesota's water resources, with a strong attention to detail? The DNR's Division of Ecological and Water Resources is seeking to hire one (1) full-time unlimited Water Regulation Permit Coordinator - State Program Administrator Intermediate. The purpose of this position is to ensure efficient and accurate administration of the annual water use fee and reporting for the Minnesota DNR Water Appropriation Program. Revenue from this annual process supports permitting activities that protect Minnesota waters in many ways. This position also serves as the subject matter expert for the MPARS permitting and reporting system and its use in water appropriation, public waters and aeration safety permitting programs.
Responsibilities include:
Annual water-use reporting and fee collection: Administer, direct and coordinate staff needed to collect annual water use reports and fees.
Ensure accuracy in revenue collection and water use reporting: Administer, direct and modify procedures and guidelines for water permit revenue fee reconciliation to ensure application and water use fees are collected accurately with payment or collection issues resolved.
Advise and train staff: Ensure consistent use of administrative practices in file management related to permit processes and administration.
Customer Service: Demonstrate and use exceptional customer service in all interactions with a wide variety of staff and external customers.
MPARS subject matter expert: Coordinate staff and external customer assistance in use of online permitting system (MPARS).
Lead worker for Office Assistance Specialist: Coach OAS staff and direct work for OAS staff to ensure consistency and professional completion of Water Regulation Unit tasks.
This position has a flexible work arrangement and may be eligible to telework on a part-time basis which is subject to change. If approved, the employee would be required to complete a telework agreement. This position may require reporting to the primary work location on a regular basis for meetings, training, and teamwork initiatives.
Minimum Qualifications
Two (2) years of paraprofessional work experience in project management, fee collection, customer service, or similar fields related to this position.
Communication skills sufficient to communicate permitting, MPARS, and payment information to a variety of audiences.
Skills with Microsoft Office products sufficient to create presentations, articles, communications products, manipulate spreadsheets, and perform mail merges.
Interpersonal skills sufficient to interact with contractors, vendors, and co-workers in a tactful, cooperative, and professional manner, and create and maintain a positive working environment.
Knowledge of policies, procedures and regulations sufficient to ensure compliance through business practices.
Administrative and budgetary skills sufficient to review, analyze and monitor a project budget in compliance with statute and departmental policy.
Skills with developing and implementing procedures sufficient to increase efficiency and effectiveness of fiscal and office operations while maintaining strong internal controls.
Human relations skills sufficient to work collaboratively with volunteers, the public, and internal and external customers.
Preferred Qualifications
Bachelor's degree from an accredited institution.
Five (5) years of experience working with fee collection, customer service, as lead worker in regulatory office setting.
Knowledge and understanding of differences in communication and learning styles.
Lead worker experience sufficient to direct work, train and motivate staff, manage conflict, hold employees accountable, and support growth and development.
Experience relaying instructions to others and coordinating and directing the work of staff and collaborators.
Experience using online permitting and reporting systems such as MPARS.
Additional Requirements
No driving duties are required.
Applicants must have the ability to meet the physical requirements and work in the environmental conditions of the position, with or without reasonable accommodations.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Candidates must be legally authorized to work in the United States without sponsorship for employment visa status (e.g. H1B status).
It is policy of the Department of Natural Resources that all candidates submit to a background check prior to employment. The background check may consist of the following components:
Conflict of Interest Review
Criminal History Check
Education Verification
Employment Reference / Records Check
License / Certification Verification
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.
Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.
