HR Advisor 1

Deluxe • Minneapolis, MN • 4h ago

Why join us:

There is a reason we boast numerous awards like "Great Place to Work Certified" and "Best Place to Work" For Moms, Dads, LGBTQ, and VETS (just to name a few). At Deluxe, we know that great people make a great organization.

We value our people so offer the typical benefits (401K, PTO, Medical, Dental) PLUS: Flexible time off, volunteer time off, paid maternity/paternity leave, tuition reimbursement, pet bereavement and more!

A culture that keeps people. 42% of our team has been here over 10 years. When we asked our team why, we heard the people, benefits, family/home time, diversity, and team culture.

Hybrid schedule, allowing you flexibility to work from home/remote several days per week

The HR Advisor is responsible for providing exceptional customer service to employees, HR Business Partners as well as Deluxe retirees, by addressing their HR-related inquiries and concerns. This role involves handling a high volume of calls and emails, resolving issues related to benefits, payroll, and company policies, and maintaining accurate records of all interactions.

Additionally, the HR Advisor I will support the Human Resources team by contributing to various projects and administrative tasks, enhancing HR Operations efficiency.

Job Functions:

Respond to daily HR inquiries through various service channels, providing accurate information about HR policies and procedures in a timely manner. Resolves cases by using appropriate resources and escalating cases as needed. Engages HR Business Partners where appropriate.

Deliver administrative assistance to the HR department, including document preparation, record maintenance, and correspondence management.

Coordinate and facilitate new employee orientation sessions at various hub locations and virtually, ensuring new hires are effectively integrated into the organization. Partner up with HR Business Partner to deliver the best onboarding experience.

Coordinate and facilitate employee exit process.

Assist in the maintenance and management of HR databases and systems, ensuring data integrity and accuracy while ensuring confidentiality of information as required by law or by company policies.

Manage employee files and ensure compliance with company policies and legal requirements.

Perform any other duties assigned to support the HR team's goals and objectives.

Basic Qualifications (BQs)

Education: High School Diploma/GED

Experience: 1 year prior customer service experience working with confidential data

Preferred Qualifications (PQs)

Education: Associate's degree in Finance or Business or HR

Experience: At least 1 year of experience working in an HR environment with a case management or ticketing system

Additional Basic Qualifications:

Must be 18 years of age or older

Compensation

The compensation range for this position is $22.00 - $25.00 hourly. This position will be eligible for commission or an annual performance incentive plan. The base pay actually offered will vary depending on job-related knowledge, skills, location, experience and take into account internal equity.

Benefits

In line with our commitment to employee wellbeing, our total rewards benefits package is designed to support the physical, financial, and emotional health of our employees, tailored to meet their unique and evolving needs. Our approach considers our employees' whole selves, ensuring they can thrive both in and outside of work. Here are some of the benefits we offer, which may vary based on role, location, or hours worked:

Healthcare (Medical, Dental, Vision)

Paid Time Off, Volunteer Time Off, and Holidays

Employer-Matched Retirement Plan

Employee Stock Purchase Plan

Short-Term and Long-Term Disability

Infertility Treatment, Adoption and Surrogacy Assistance

Tuition Reimbursement

These benefits are designed to enhance the health, protect the financial security, and provide peace of mind to our employees and their families.

Deluxe Corporation is an Equal Employment Opportunity employer: All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.

Please view the electronic EEO is the Law Poster (http://www.eeoc.gov/sites/default/files/2023-06/22-088\EEOC\KnowYourRights6.12ScreenRdr.pdf) which serves to inform you of your equal employment opportunity protections as part of the application process.

Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to deluxecareers@deluxe.com .

Deluxe

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