Intern - Information Technology

Fairview Health Services • Minneapolis, MN • 5h ago

Job Overview

Serves as a temporary introductory role by assisting the organization in a variety of focused tasks. Provides practical experience in IT, allowing interns to translate their academic learning into real-world applications. Interns will be assigned a specific area and aligned with manager or supervisor. This internship offers hands-on experience in a dynamic IT environment, supporting day-to-day operations, troubleshooting technical issues, and assisting with various IT projects. The ideal candidate is eager to learn, detail-oriented, and passionate about technology.

Areas of Focus:

Bussiness Analyst

Applications

Responsibilities

Collaborate with team members to improve IT processes and user experience.

Monitors opened tickets assigned to the Service Desk to verify correct assignment, ensure timely customer follow-up and resolution.

Provide 1st and 2nd level end-user remote support.

Develop work procedures, Standard Operating Procedures, and end-user technical documentation relating to the desktop environment.

Scope of work varies depending on the Team assignment.

Attend department meetings, as needed.

Information Technology interns will be assigned to a team within IT based on their skills, experience, interests, as well as current business needs. Areas include but are not limited to applications, Infrastructure, Cybersecurity/Risk Management, Asset Management, Data Analytics.

Complete assigned projects while benefiting from healthcare IT experience and close collaboration with knowledgeable professionals and technology leaders.

Complete system wide mandatory education relevant to the role.

Follow all relevant laws, regulations and policies for the area.

Required Qualifications

Enrolled as a full-time or part-time student pursuing an Associate, Bachelor's or Advanced degree in one of the following: computer science, math, management information systems or business management.

Knowledge of Microsoft Office products (Excel, Power Point, Word, Visio).

Curiosity about challenging the current process and providing suggestions for change.

Self-starter who can work well independently and as part of a team

Naturally inquisitive and self-motivated to find solutions

Ability to adapt to a changing environment

Strong verbal and written communication skills

Strong analytical and problem-solving skills

Ability to quickly learn new concepts

Ability to collaborate

Preferred Qualifications

Shown leadership, strong initiative and decision-making skills

Previous IT Internship experience

Technical skills including software development lifecycle

Experience within the healthcare industry

Benefit Overview

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: https://www.fairview.org/careers/benefits/noncontract

Compensation Disclaimer

This position provides one flat hourly rate, with regular reviews to ensure competitiveness with themarket. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

EEO Statement

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status

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