Operations Manager

Hyatt • Mount Laurel, NJ • 6h ago

Description:

The Hyatt Place Experience. Hyatt Hotels have long been known for going beyond simple accommodations to create rewarding experiences for their guests. Through dramatic design, innovative cuisine and attentive service, Hyatt approaches the hotel stay as an opportunity to inspire. Hyatt Place, a new kind of Hyatt where the style's relaxed, and the standards are anything but. Hyatt Place is designed to give guests a brand-new hotel experience. And you are the key to bringing it to life.

Operations Manager contribute to the hotel's commitment to high quality guest service and teamwork and must be the kind of person who appreciates high standards of excellence. This position will report directly to the General Manager of the hotel, as well as the Assistant General Manager. The responsibilities include managing the daily hotel operations to achieve planned goals for operational integrity as measured by revenue, house profit, and RevPAR index while maintaining company standards for guest satisfaction, associate satisfaction, quality assurance, and asset protection.

This position will have oversight of the housekeeping, front office and food and beverage departments of the property. A hands-on approach is necessary to effectively manage the quality of customer service and guest suite cleanliness.

View our Virtual Reality Experience (https://www.youvisit.com/tour/hyatt/144113?pl=w&tourid=tour1) to spend a 'day in the life' of a hospitality professional at a select-service hotel.

Qualifications:

Supervisory experience preferred as this position will oversee hotel associates

1-2 years experience working in a guest service oriented Food & Beverage establishment preferred

College degree in hospitality management preferred

Intermediate word and excel required

Excellent verbal and written communication skills

Must be able to work a flexible work schedule as the hours for this management position will vary

Strong organizational, project management and detail orientation skills, with the ability to multi-task in order to meet a variety of deadlines

Strong interpersonal skills and a can-do positive attitude

Primary Location: US-NJ-Mt. Laurel

Organization: Hyatt Place Mt. Laurel

Pay Basis: Yearly

Job Level: Full-time

Job: Guest Service Operations

Req ID: MTL000298

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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