Head of Product, Alexa Connections

Amazon • Seattle, WA • 2h ago

Description

The vision for Alexa is to be the world's best personal assistant. Such an assistant will play a vital role in managing the communication lives of customers, from drafting communications to coordinating with people on behalf of customers. At Alexa Connections, we're leveraging Generative AI to bring this assistant to life.

If you're passionate about building magical experiences for customers, while solving hard, complex technical problems, then this role is for you. You will operate at the intersection of large language models, real time communications, voice and graphical user interfaces, and mixed reality, to deliver state of the art features for end customers.

Come join us to invent the future of how millions of customers will communicate with and through their AI assistants.

Key job responsibilities

Set the vision and strategy for our product portfolio as a Head of Product to maximize the business metrics impact from our team and delight our customers.

Own product development from concept to launch with a world-class team of engineers, data scientists, and UX design experts.

Drive industry defining product launches by working with business development, public relations team, executives in other companies, and other product management team members

Manage and grow a high performing PMT team

Foster an organizational culture that Thinks Big, is Customer Obsessed, Data Driven, can Prioritize Ruthlessly and communicates with clarity.

A day in the life

No one day will be exactly the same in this role. In a given day, you may be bringing a strategy doc to senior leaders, filling an open role on the team, running a product team meeting, working with UX and engineering to solve a mission critical customer problem.

About the team

Alexa Connections vision is to make Alexa the world's most trusted connection assistant for getting things done and creating moments of joy. Our vision emphasizes a) Trust as our foundation for becoming a daily habit, knowing our customers have plentiful choices, b) Completion of end-to-end customer journeys, beyond shipping features, and c) Joy through personalized, proactive experiences, that create a memory.

Basic Qualifications

6+ years of team management experience

Bachelor's degree

Experience owning/driving roadmap strategy and definition

Experience with feature delivery and tradeoffs of a product

Preferred Qualifications

Experience delivering consumer software products and services in a high growth environment

Experience building and scaling communications/messaging products.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, CA, Sunnyvale - 227,600.00 - 307,900.00 USD annually

USA, WA, Seattle - 197,900.00 - 267,800.00 USD annually

Amazon

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